Clinical Engineering Support Worker

To effectively triage incoming calls from our clinical wards and departments with initial first line suggested fixes in collaboration with our qualified engineers if/when required. To log each call onto our database system known as F2 before a dispatch of any engineers in particular if this call is off site. To co-ordinate contractors to site and monitor and report on their contractual commitment's to DCH with timely importing of their service reports onto our database to aid in KPI reporting for the department. To be first point of contact for our staff/visitor's coming into our department and advising them of best course of action prior to engineering involvement. To have a can do attitude and wiliness to learn is paramount in this role in aiding to continually serve our patients. To fully participate in Appraisal's and Continual Professional Development - C.P.D. Please be aware that this role is not currently eligible for visa sponsorship. Applicants should be aware of the requirement to independently obtain ongoing right to work in the UK beyond the expiry of any temporary or time-limited permissions. Evidence of this will need to be shared with the HR Team to ensure our records remain up to date. The post holder will support the day to day operations of an efficient, effective and comprehensive Clinical Engineering Department at Dorset County Hospital NHS Foundation Trust. The post is primarily to support the equipment management processes within the department by providing a full range of technical administrative/first line support to it operations. This primarily includes support to the function of the medical equipment management system (F2) to ensure it provides the Trust with the assurance it requires on its management of medical devices e.g. accurate database maintenance, data collection/input, the generation of KPI and compliance reports The post also supports other areas of departmental activity (some of a minor technical nature for which training will be provided in house and via attending supplier training and/or any other training as deemed necessary by the Engineering Manager) that assist and contribute to the management of medical equipment within the Trust. This post is part of the Clinical Engineering service that Dorset County Hospital NHS Foundation Trust may transfer to an NHS ‘wholly owned subsidiary’; the proposed date of transfer is in October 2025. This is an exciting opportunity to join a developing, expanding, organisation with a strong commitment to NHS values and putting patients first. The NHS wholly owned subsidiary will continue to offer NHS Agenda for Change Terms and Conditions to current employees who transfer in October as well as to new employees recruited after that date. At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities. We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups. We look forward to receiving your application. For further details / informal visits contact: Name: Jim Thurston Job title: Head of Medical Physics & Healthcare Technology Email address: james.thurston@dchft.nhs.uk Telephone number: 01305255730