Clinical Application Specialist

Clinical Application Specialist

Posted 1 week ago by Ubique Systems

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Negotiable
Inside
Hybrid
Manchester, England, United Kingdom
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Cloud Computing Cloud Infrastructure Cloud Technology Computer Hardware Constituent Relationship Management Customer Relationship Management (CRM) Software End-User Training And Support Microsoft Office Technical Documentation Verification And Validation

Summary: The role of Endoscopy Technical Specialist involves supporting Endoscopy medical device systems across the UK, focusing on technical setup, operator training, and customer support during system implementations and upgrades. The position requires a blend of technical expertise and customer service skills to ensure successful deployments and high customer satisfaction. The role is hybrid, requiring both on-site and remote work.

Key Responsibilities:

  • Install, configure, and test Endoscopy hardware, software, and network components.
  • Provide on-site training and end-user support for new system deployments.
  • Manage equipment setup, verification studies, and technical documentation.
  • Coordinate with internal teams to troubleshoot and resolve technical issues.
  • Ensure timely project delivery and maintain high customer satisfaction.

Key Skills:

  • 2–3 years’ experience in IT systems, hospital IT, or medical device support.
  • Strong understanding of software and cloud infrastructure.
  • Proficiency with MS Office, CRM systems, and service-based software.
  • Excellent communication and customer-facing skills.
  • Ability to travel regionally/nationally (~50%).
  • Self-starter, able to work independently and in hybrid setups.
  • Valid driver’s license and access to a personal vehicle.

Salary (Rate): undetermined

City: Manchester

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Title: Endoscopy Technical Specialist

Location: North & South London - Manchester, Liverpool, Leeds & Cambridge

Hybrid: 50% Onsite

Duration: 6 Months

Employment Type: Inside IR35 Contract

Roles & Responsibilities: We’re hiring Clinical Application / Technical Specialists to support Endoscopy medical device systems across the UK. You will provide technical setup, operator training, and customer support during system implementations and upgrades.

Key Responsibilities:

  • Install, configure, and test Endoscopy hardware, software, and network components.
  • Provide on-site training and end-user support for new system deployments.
  • Manage equipment setup, verification studies, and technical documentation.
  • Coordinate with internal teams to troubleshoot and resolve technical issues.
  • Ensure timely project delivery and maintain high customer satisfaction.

Required Skills & Experience:

  • 2–3 years’ experience in IT systems, hospital IT, or medical device support.
  • Strong understanding of software and cloud infrastructure.
  • Proficiency with MS Office, CRM systems, and service-based software.
  • Excellent communication and customer-facing skills.
  • Ability to travel regionally/nationally (~50%).
  • Self-starter, able to work independently and in hybrid setups.
  • Valid driver’s license and access to a personal vehicle.
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