Client Solution Manager
Posted 2 weeks ago by Russell Tobin
Negotiable
Undetermined
Onsite
London Area, United Kingdom
Summary: The Client Solutions Manager will be responsible for managing and optimizing advertising campaigns on Meta platforms within the UK Ecommerce team. This role emphasizes delivering exceptional customer service and driving measurable business results for clients. The position requires collaboration with cross-functional teams and staying updated on industry trends in digital media. The contract is for 12 months and involves on-site work in London.
Key Responsibilities:
- Manage and optimise advertising campaigns on Meta platforms, including monitoring ad metrics, refining targeting, and applying optimisation techniques
- Analyse campaign data and deliver actionable insights to improve performance and drive business outcomes
- Collaborate with cross-functional teams to develop and implement cohesive marketing strategies
- Provide exceptional customer service and ongoing support to clients, ensuring clear communication and timely issue resolution
- Stay up-to-date with industry trends and developments in digital media, particularly within Meta’s advertising ecosystem
Key Skills:
- Minimum 5 years’ experience in customer acquisition or marketing roles, with a recent focus on Meta Ads
- Proven track record of managing and optimising digital advertising campaigns on Meta platforms, including deep understanding of ad metrics, audience targeting, and performance optimisation
- Strong data-analysis skills: ability to work with large datasets, extract insights, and translate findings into strategic recommendations
- Demonstrated project-management expertise, with experience leading multiple cross-functional initiatives and managing complex work streams to meet marketing objectives
- Excellent client-facing and communication skills, with a commitment to delivering outstanding service
Salary (Rate): undetermined
City: London Area
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Client Solutions Manager – 12 months (Contract) - UK Onsite (Brock Street 3 days) - 34 - 38 GBP/Hour
Role Overview
We are seeking a Client Solutions Manager to join our UK Ecommerce team. The CSM will manage and optimise advertising campaigns on Meta platforms, deliver exceptional customer service, and drive measurable business results for our clients.
Key Responsibilities
- Manage and optimise advertising campaigns on Meta platforms, including monitoring ad metrics, refining targeting, and applying optimisation techniques
- Analyse campaign data and deliver actionable insights to improve performance and drive business outcomes
- Collaborate with cross-functional teams to develop and implement cohesive marketing strategies
- Provide exceptional customer service and ongoing support to clients, ensuring clear communication and timely issue resolution
- Stay up-to-date with industry trends and developments in digital media, particularly within Meta’s advertising ecosystem
Required Experience & Expertise
- Minimum 5 years’ experience in customer acquisition or marketing roles, with a recent focus on Meta Ads
- Proven track record of managing and optimising digital advertising campaigns on Meta platforms, including deep understanding of ad metrics, audience targeting, and performance optimisation
- Strong data-analysis skills: ability to work with large datasets, extract insights, and translate findings into strategic recommendations
- Demonstrated project-management expertise, with experience leading multiple cross-functional initiatives and managing complex work streams to meet marketing objectives
- Excellent client-facing and communication skills, with a commitment to delivering outstanding service
Qualifications
- 5+ years’ hands-on experience managing and optimising digital advertising campaigns, specifically on Meta platforms
- Solid background in ad performance metrics, targeting methodologies, and optimisation best practices
- Experience collaborating with cross-functional teams to drive campaign success
- Track record of generating actionable insights from data to inform strategy and improve business results