Summary: The role of Client / Relationship Manager (Waste / Environmental) involves overseeing client and contract management for a local government’s waste disposal and collection services. The position requires technical expertise in waste management and entails preparing specifications, managing performance, and ensuring compliance with health and safety regulations. The contract is initially for three months, with potential for extension based on performance.

Key Responsibilities:

• Undertake client and contract management for waste collection, disposal, and treatment services.
• Prepare specifications and contract particulars for service provision and develop performance management systems.
• Monitor contract performance and provide feedback to the Service Director.
• Collate, process, and interpret waste statistics for compliance with regulatory requirements.
• Manage Health and Safety performance of the Waste Service as required by the Health and Safety Executive.
• Ensure compliance with permits, licenses, and other regulatory requirements.
• Collaborate with various departments and external stakeholders for effective waste management.
• Lead waste-related procurement activities and manage customer service related to waste services.
• Review fees and charges for waste services and improve customer engagement through digital strategies.

Key Skills:

• Experience in client and contract management, particularly in waste management.
• Technical knowledge of waste collection, disposal, and treatment processes.
• Strong analytical skills for interpreting waste statistics and compliance data.
• Understanding of health and safety regulations related to waste services.
• Ability to work collaboratively with various stakeholders and departments.
• Experience in procurement activities and contract negotiation.
• Proficiency in customer service management and digital engagement strategies.

Salary (Rate): £35.65

City: Bristol

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: Other