Client Programme Manager - Fixed Term Contract
Posted 2 days ago by Totaljobs
£73,000 Per year
Outside
Hybrid
Cardiff, South Glamorgan
Summary: The role of Client Programme Manager is a fixed-term contract position focused on enhancing delivery capabilities for clients through strategic leadership and effective project management. The successful candidate will be responsible for nurturing client relationships, managing financial performance, leading project managers, and ensuring compliance with delivery frameworks. This position requires a strong communicator with proven experience in change delivery and financial services, who can inspire teams and drive continuous improvement. The role is hybrid, with regular travel to the Cardiff office.
Key Responsibilities:
- Delight clients by being a trusted delivery partner and nurturing relationships.
- Translate client needs into structured delivery roadmaps and ensure projects are delivered to milestones.
- Manage budgets, forecasting, and financial controls with discipline.
- Lead and develop Project Managers, fostering collaboration and commitment to delivery excellence.
- Deliver programmes in line with frameworks, ensuring control, compliance, and quality.
- Champion continuous improvement and report progress clearly, escalating risks as necessary.
Key Skills:
- Excellent communication and relationship-building skills.
- Organizational skills and ability to manage competing priorities.
- Commercial awareness and experience managing budgets.
- Leadership skills with a focus on developing others.
- Accountability and solutions-focused mindset.
- Experience with Waterfall, Agile, and Hybrid project management approaches.
- PM qualification (APM, Prince2, or equivalent).
Salary (Rate): £73,000 yearly
City: Cardiff
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: Mid-Level
Industry: IT
Contract: Fixed Term, 3-6 Months | Salary: Circa £70,000 per annum | Hybrid with regular travel to our Cardiff Office
Partner with clients. Drive delivery excellence. Lead a team that makes it happen.
Are you a strategic, client-focused leader who thrives in complexity? Do you love guiding talented people to deliver meaningful, well-controlled change? If yes — you’ll feel right at home with us.
We’re looking for a Programme Manager to join us on an interim basis to strengthen our delivery capability, working directly with clients to understand their strategic priorities and ensuring Target is fully aligned and resourced to deliver to their needs.
What You’ll Be Doing
You’ll be at the heart of how Target delivers — setting the bar for delivery excellence across complex, high-impact programmes and projects.
- Delight Clients
- Be trusted by clients as a delivery partner who gets things done – and gets them done well
- Nurture relationships with clients, understanding their strategy and priorities
- Translate client needs into clear, well-structured delivery roadmaps
- Ensure projects are scoped, planned and delivered to agreed milestones and outcomes
- Drive Financial Performance
- Apply strong commercial and financial awareness to all programme decisions
- Manage budgets, forecasting and financial controls with discipline
- Support pricing, bids and commercial conversations with clients
- Lead People
- Lead, develop and support Project Managers, ensuring they’re equipped, motivated and set up for success
- Inspire and energise the wider change and technology community, fostering collaboration, agility and a shared commitment to delivery excellence
- Enhance Processes
- Deliver programmes in line with Target’s frameworks, ensuring control, compliance and quality
- Report progress clearly, escalate risks early and embed lessons learned
- Champion continuous improvement, lean delivery and high performance
What It’s Like to Work With Us
Change Delivery is where the action happens — no two days are the same.
You’ll be surrounded by experienced, collaborative colleagues with diverse backgrounds, always ready to share knowledge and support. You’ll work closely with teams across the business, right up to Exec level, shaping the change that pushes our organisation forward.
And because people matter here:
- You’ll get regular feedback and recognition for your impact
- We celebrate success through our My Recognition portal
- We’re committed to wellbeing, embracing tech, and offering real opportunities to grow your career
We genuinely care about creating a fun, supportive culture
Requirements
What You Bring
You’re someone who is:
- An excellent communicator who builds strong relationships with clients and colleagues
- Organised, structured and confident managing time and competing priorities
- Commercially astute and comfortable managing budgets
- A supportive leader who grows others
- Accountable, solutions-focused and calm under pressure
- Always looking for ways to improve how things are done
Experience & Qualifications
You have:
- Proven experience delivering change in a client-facing role
- Strong financial services experience
- A PM qualification (APM, Prince2, or equivalent)
- Experience leading PMs and managing portfolios
- Experience with Waterfall, Agile and Hybrid approaches
Bonus Skills (Nice to Have)
- Experience delivering in outsourced or BPO environments
- Offshore team collaboration
- Exposure to ISO/CMMI
- Agile qualifications and/or MSP certification
Benefits
- 30 days holiday entitlement plus bank holidays
- Defined Pension Contribution Scheme (Employer matched up to 6%). Plus, option to contribute via Salary Exchange (alternatively known as Salary Sacrifice)
- Employee Discount Scheme, access to discounts and offers across 100s of leading retailers. Plus, cashback on purchases
- Company Paid Private Medical Insurance (benefit in kind)
- Group Life Assurance
- Group Income Protection
- Discretionary Annual Pay Review
- Discretionary Annual Bonus Scheme
- Loyal Service Scheme
- Help@Hand – Confidential access to health and wellbeing support to include Employee Assistance Program
- Free Flu Vaccinations, Eye Tests and employer contribution towards glasses
- Recognition Scheme
- Free Mortgage Advice and Support
- Wisdom Wellbeing, your go to for wellbeing resources and solutions
- Everest Funeral Concierge
- Free Bereavement and Probate Advice and Support
- Access to a GP 24 hours a day, 7 days a week, 365 days a year through GP24 Paid eye tests and employer contribution towards spectacles specifically for VDU use.
You can also select other benefits, we cover the upfront cost and make monthly deductions from your pay, interest free!
- Technology Buying Scheme
- Discounted Gym Memberships
- Taste Card / Coffee Club Membership
- Charitable Payroll Giving
- Cycle to work Scheme (Salary Sacrifice)
Ready to Lead the Change?
If you want to deliver impactful delivery for clients, develop great people and make a visible difference — we’d love to hear from you.