Client Liaison Administrator (ML/111/CLA)
Posted 7 days ago by Wernick Group Limited
Negotiable
Undetermined
Undetermined
Belfast, Northern Ireland, United Kingdom
Summary: The Client Liaison Administrator role at Morrow Contracts involves serving as the primary point of contact for queries from NI Water's commercial and residential customers. The position requires effective communication and organizational skills to manage client interactions and internal updates. The role is based onsite at NI Water offices in Belfast and demands a minimum of three years of administrative experience. Candidates should possess a strong telephone manner and relevant qualifications in English and Maths.
Key Responsibilities:
- Act as first point of contact for queries from NI Water (in person, via email and phone).
- Liaise with the Meridian / Morrow Contracts team to ensure a timely response to client communications.
- Manage updates on internal systems.
- Perform any other ad hoc duties as required.
Key Skills:
- Excellent communication, organisational, and time management skills.
- Ability to multi-task and manage conflicting priorities.
- Confident telephone manner.
- GCSE/GCE 'O' level in English and Maths (Grade A-C) or equivalent.
- A minimum of 3 years administrative experience in a busy office environment.
- Knowledge and understanding of the Utilities sector (preferred).
Salary (Rate): undetermined
City: Belfast
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Client Liaison Administrator (NI Water Contract) Morrow Contracts has been established for over 40 years and is one of the most respected utility and civil engineering companies in Northern Ireland. Working in partnership with NI Water we have an exciting opportunity for an experienced administrator to join our team onsite at NI Water offices This is a pivotal role liaising between Meridian / Morrow Contracts and NI Water commercial and residential Customers
Key Responsibilities
- Act as first point of contact for queries from NI Water. (in person, via email and phone)
- Liaise with the Meridian / Morrows team to ensure a timely response to client communications
- Manage updates on our internal systems
- Any other ad hoc duties as required
Apply now
Important Information
Location: Belfast, Morrow Contracts, 37 Rocky Road, Gilnahirk, Belfast, Northern Ireland, BT5 7TA
Date Posted: 22nd July 2025
Closing Date: 11th August 2025
Industry: land / Property and Construction
Job Type: Full time
Salary: Based on Experience
About The Role
Required experience: Excellent communication, organisational and time management skills with the ability to multi-task, manage a range of conflicting priorities and work on own initiative
Confident telephone manner
GCSE/GCE 'O' level in English and Maths (Grade A-C) or equivalent
A minimum of 3 year’s administrative experience in a busy office environment, working to tight deadlines
Preferred Experience
Knowledge and understanding of the Utilities sector
Working hours, Monday to Friday: 08.00 : 17.00
Full licence and own car
Salary dependant on experience
What you will need
Required criteria
Excellent communication & organisational skills
GCSE/GCE 'O' Level in English and Maths (Grade A-C) or equivalent
Minimum of 3 years administrative experience
Desired criteria
Utilities background
Apply now