Summary: The Client Care Coordinator role at MSI UK involves being the first point of contact for clients seeking sexual and reproductive healthcare. The position requires a compassionate individual who can provide support and guidance to clients during vulnerable times, ensuring a positive experience through various interactions. The role offers full training and emphasizes the importance of personalized care in empowering clients' reproductive choices.

Key Responsibilities:

• Welcome clients and provide guidance as they navigate their care options.
• Conduct phone consultations and process vital information.
• Greet clients warmly in person and offer support during their visits.
• Join a caring team committed to empowering clients with informed choices.
• Participate in a national contact center with a focus on work-life balance.

Key Skills:

• Strong customer service skills.
• Ability to connect with people and provide emotional support.
• Excellent communication skills, both verbal and written.
• Prior healthcare experience is desirable but not essential.
• Willingness to undergo training to excel in the role.

Salary (Rate): 26544.40

City: Bristol

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other