Client Affairs Manager (Financial)

Client Affairs Manager

Location: London (Hybrid Working)

Salary: Competitive

We are recruiting for an experienced Client Affairs Manager to lead a specialist service responsible for managing the financial affairs and property interests of vulnerable adults.

This is a rewarding leadership opportunity for an individual with experience managing complex statutory, financial, safeguarding or client-focused services who is passionate about delivering high-quality outcomes for vulnerable residents.

The Role

You will lead a specialist team responsible for the management of client financial affairs, ensuring services are delivered safely, effectively and in accordance with relevant legislation, policy and professional standards.

Key responsibilities include:

• Leading, developing and supporting a dedicated team

• Providing expert advice on complex client affairs matters

• Ensuring compliance with relevant legislation, regulations and best practice

• Overseeing complex financial, safeguarding and risk-related cases

• Driving service improvement, quality assurance and audit activity

• Developing and maintaining policies, procedures and guidance

• Building effective relationships with internal and external stakeholders

• Producing management information, reports and performance data

• Supporting wider transformation and improvement initiatives

About You

We are seeking an experienced manager with:

• Strong leadership and people management experience

• Experience working within a statutory, regulated or governance-focused environment

• Knowledge of safeguarding, risk management and compliance frameworks

• Experience developing policies, procedures and service improvements

• Strong analytical and problem-solving skills

• Excellent communication and stakeholder management abilities

• Experience managing complex and sensitive cases requiring sound judgement

Candidates may come from local government, adult social care, financial services, client affairs, safeguarding, legal services, compliance, governance or other regulated environments.

What's on Offer

• Opportunity to lead a specialist, high-impact service

• Diverse and meaningful workload

• Hybrid working arrangements

• Ongoing professional development

• Collaborative and supportive working environment

For a confidential discussion, please apply today.

Inventum Group is acting as an Employment Business in relation to this vacancy.