Cleaning Contract Manager
Posted 1 day ago by Totaljobs
Negotiable
Undetermined
Undetermined
London; City of London; East London; Central London; South East London; West London; Canary Wharf; South West London; North London; Greenwich; Stratford
Summary: The Cleaning Contract Manager at Goodenough College in London is responsible for overseeing cleaning operations, ensuring high standards of cleanliness and service in line with client expectations and company procedures. This leadership role requires strong operational and people management skills in a customer-focused environment. The ideal candidate will effectively manage a cleaning team and maintain compliance with health and safety regulations. Experience in contract or facilities management is essential for success in this position.
Key Responsibilities:
- Ensure high-quality cleaning services are delivered in accordance with the client’s service level agreement and company standards
- Implement and uphold Compass policies, procedures, and health & safety regulations (including COSHH)
- Lead, motivate and manage the cleaning team effectively
- Oversee the cleaning labour, equipment, and resources budget
- Manage third-party suppliers and contractors as required
- Maintain appropriate stock levels of consumables and cleaning supplies
- Handle customer feedback, including complaints and compliments, professionally and promptly
- Monitor and meet key performance indicators (KPIs)
- Keep the team informed and compliant with any updates to company processes and procedures
Key Skills:
- Previous experience in a similar contract or facilities management role
- Strong knowledge of Health & Safety legislation, including COSHH
- Excellent people management and leadership skills
- Strong communication skills, both written and verbal
- Good numerical skills and budget management experience
- Proficient with IT systems and digital reporting tools
Salary (Rate): £60,000 yearly
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Please Note:
Job Introduction
Cleaning Contract Manager – Goodenough College, London
Location:Goodenough College, London Salary:n Up to £60,000 per annum (depending on experience Benefits:e)
Compass exclusive discounts via PerksAtWork
Access to industry-leading training and development programmes
Competitive pension contributions
About the Role
ESS has an exciting opportunity for an experienced Cleaning Contract Manager to lead the cleaning operations at Goodenough College in London . This is a key leadership role where you’ll be responsible for delivering high standards of cleanliness and service in line with client expectations and Compass Group procedures.
The ideal candidate will have strong operational and people management skills, as well as the ability to maintain high standards in a busy, customer-focused environment.
Key Responsibilities
- Ensure high-quality cleaning services are delivered in accordance with the client’s service level agreement and company standards
- Implement and uphold Compass policies, procedures, and health & safety regulations (including COSHH)
- Lead, motivate and manage the cleaning team effectively
- Oversee the cleaning labour, equipment, and resources budget
- Manage third-party suppliers and contractors as required
- Maintain appropriate stock levels of consumables and cleaning supplies
- Handle customer feedback, including complaints and compliments, professionally and promptly
- Monitor and meet key performance indicators (KPIs)
- Keep the team informed and compliant with any updates to company processes and procedures
Ideal Candidate Profile
Previous experience in a similar contract or facilities management role
Strong knowledge of Health & Safety legislation, including COSHH
Excellent people management and leadership skills
Strong communication skills, both written and verbal
Good numerical skills and budget management experience
Proficient with IT systems and digital reporting tools
About ESS
ESS is part of Compass Group UK & Ireland and provides catering, hospitality and support services to military and government sites across the country. We pride ourselves on delivering exceptional service in some of the UK’s most secure and challenging environments.
At Compass, we’re committed to creating a diverse and inclusive environment where every colleague can be themselves and thrive. We value individual strengths and provide equal opportunities for everyone to grow and develop.
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