Claims and Inquest Manager

An exciting opportunity has arisen for an experienced and proactive Inquests and Claims Manager to join Imperial College Healthcare NHS Trust. We are seeking a skilled professional to lead the Trust’s approach to managing inquests and claims, working closely with HM Coroner’s Office, NHS Resolution and external legal representatives.

As a key member of the team, you will ensure robust coordination of legal processes, promote organisational learning from inquests and claims, and support continuous improvement in quality, safety and governance across the Trust

Lead the management of all inquests connected to the Trust, liaising with HM Coroner’s Officers from the point of request to inquest conclusion. This will involve the management of multiple complex cases at any one moment in time.

Leading a team responsible for identifying colleagues who are likely to have information and knowledge which would be material and useful to the Trust in the conduct of the inquest.

Lead the management of all claims against the Trust, working with NHS Resolution to resolve these in a timely manner. This will involve the management of multiple complex claims cases at any one moment in time.

Ensure that you are aware of the status of all claims, and the competing priorities of these.

Be responsible for the day-to-day management and leadership of the Claims and Inquest Team, including administrator and paralegal staff.

Manage the team budget in line with standing financial instructions, lead budget setting for the area and report variances in line with budget management principles.

Monitor and report financial settlements arising from claims, providing regular reports to senior managers within the Trust, and external partners.

Be responsible for the management and coordination of multiple programmes and project across the Trust.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Environmental sustainability

Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews, please view the Job Description attachment with the job advert.