Summary
Our client, a leading utility provider, is seeking a Claims Analyst I to join its claims team in San Diego. This is a hands-on role focused on investigating and resolving recovery/subrogation claims when third parties damage company property, with additional exposure to general liability and property damage claims. You will gather and analyze evidence, determine liability, negotiate with claimants and insurers, and pursue recovery, with up to $15,000 in settlement authority.
Job Responsibilities
In this role, you will manage and support a variety of claims within the Claims department. Key responsibilities include:
- Investigating, analyzing, and pursuing recovery against entities that damage company facilities, property, and equipment
- Supporting general liability claims by investigating and determining the extent of liability for personal injury, bodily injury, casualty, loss of business, and property loss or damage
- Negotiating and effecting settlements with claimants and insurers within the $15,000 settlement authority threshold
- Overseeing claims processing and payments to third-party providers
Essential Job Duties and Job Functions
Gather and analyze evidence, interview involved parties, and document findings
Determine liability and the appropriate resolution for each claim
Negotiate resolutions with customers, claimants, and insurance companies
Pursue recovery for damage to company property caused by third parties
Set up claims and maintain complete, accurate claim documentation
Review payment reports for accuracy and compliance
Monitor charges and verify correct payment of claims
Send denial letters and follow-up requests for information
Perform other administrative claim functions as needed
Knowledge and Skills
Strong claims investigation and liability-analysis skills, particularly in subrogation or multi-line casualty
Excellent written and verbal communication, with the ability to handle difficult conversations professionally
Strong organization and attention to detail
Responsiveness and the ability to work independently
Case-management skills and working knowledge of claims administration processes
Education and Experience
Bachelor’s degree in Business or a related field, or equivalent training and/or experience (required)
Minimum 3 years of experience in claims administration/investigation, liability analysis, and case management, including general liability, bodily injury, motor vehicle accidents, and/or subrogation (required)
Subrogation and multi-line casualty experience (preferred)