Cisco Webex AV Engineer

Summary: My client, a leader in the financial sector, is seeking an experienced Cisco/Webex AV Engineer to support infrastructure implementations and deployments related to Cisco Cloud Collaboration Technologies. The role involves problem management, incident management, and change management, along with creating project specifications and driving proof of concepts. The ideal candidate will have a strong technical background in voice, video, and Webex technologies, as well as experience with Cisco Cloud Collaboration tools. This position is based in Greater London and classified as inside IR35.

Key Responsibilities:

• Performs core technical aspects to supports infrastructure implementations, deployments and technologies related to Cisco Cloud Collaboration Technologies
• Responsibilities include: Problem management, Incident management, and Change Management
• Creates accurate project specifications
• Drive proof of concepts to test new capabilities and technologies
• Management and coordination of vendor and third-party escalation support
• Provide technical input to create, maintain and implement content and standards
• Familiarity with end to end design solutions to include integration, installation, implementation, troubleshooting and maintenance experiences.
• Works on prioritized/assigned features for ongoing sprints
• Proficient with Voice, Video and WebEx technologies

Key Skills:

• Up to 4 years of experience with voice video and Cisco Webex platform on and off premise
• Experience with a Cisco Cloud Collaboration tools and VoIP Protocols
• Bachelors Degree in computer science, computer engineering, or equivalent work experience
• Microsoft Teams experience is a plus
• Cisco Cloud Collaboration Technologies
• Hybrid Calendar
• WebEx App formerly known as ” WebEx Teams “
• Video Conferencing (Cisco TelePresence)
• Room OS 11
• Cloud Calling
• Control Hub Administration
• Site Service Administration
• Jabber
• VoIP Protocols such as SIP, MGCP and SCCP
• Video Devices i.e., Cisco Room Series Room OS11, Desk Pro
• Microsoft Exchange / Active Directory / Outlook/ Teams
• Analytical skills and technical knowledge to take on service problems of moderate to high complexity
• Able to decipher VoIP, Video and Webex topologies
• Scripting and automation are a plus

Salary (Rate): £375.00 per day

City: Greater London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT