Chargé de traitement Clientèle fragile en CDD H/F

Summary: The role of Chargé de traitement Clientèle fragile involves providing specialized support for clients facing financial difficulties within the LCL bank. The position requires collaboration with various stakeholders, including the Banque de France, to manage over-indebtedness cases and assist agencies with related procedures. This is a fixed-term contract position aimed at enhancing customer satisfaction while maintaining the bank's interests. The role emphasizes a human-centered approach in banking services.

Key Responsibilities:

• Process over-indebtedness cases in collaboration with the network
• Communicate with the Banque de France using dedicated tools
• Manage the implementation of restructuring loans following over-indebtedness plans
• Support agencies with inquiries related to over-indebtedness procedures

Key Skills:

• Client-oriented approach while safeguarding LCL's interests
• Team spirit
• Organizational skills
• Analytical and meticulous mindset
• Comfortable with numerical data
• Experience in commercial recovery networks or over-indebtedness
• Minimum education level: Bac
• 3-5 years of relevant experience

Salary (Rate): undetermined

City: Villejuif

Country: France

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other