Change Manager

Principal Accountabilities

• Support planning, mobilisation, and delivery of change initiatives.
• Coordinate project activities, workstreams, and stakeholder engagement.
• Maintain project documentation, reporting, governance packs, and delivery artefacts.
• Track risks, issues, actions, and dependencies, escalating where appropriate.
• Assist with impact assessments, business readiness planning, and implementation activities.
• Facilitate workshops, meetings, and stakeholder communications.
• Monitor project performance against milestones and agreed deliverables.
• Support change adoption and benefits tracking activities.
• Contribute to continuous improvement of project delivery practices.
• Ensure compliance with client governance and control requirements.

Knowledge & Experience

• Experience supporting change delivery within a project or programme environment.
• Understanding of project management and change management principles.
• Strong organisational and coordination skills.
• Ability to manage multiple priorities within a fast-paced environment.
• Effective communication and stakeholder engagement capability.
• Exposure to financial services and regulatory environments desirable.

Leadership Capabilities

• Demonstrates ownership and accountability.
• Collaborates effectively across teams.
• Focuses on high-quality delivery.
• Builds positive stakeholder relationships.
• Embraces continuous learning and development.