Change Manager

The Role

You'll lead the end-to-end change workstream, developing and delivering the change strategy while working closely with programme leadership, project managers and technical teams.

Key Responsibilities

• Develop and deliver the overall change strategy, roadmap, and implementation plan.
• Conduct stakeholder analysis, impact assessments, and readiness reviews.
• Design and manage communication and engagement activities across the programme.
• Establish and coordinate change champion networks.
• Lead training needs analysis and support the development of training plans.
• Coordinate readiness activities across multiple business functions and locations.
• Monitor adoption metrics, readiness KPIs, risks, and mitigation plans.
• Provide governance reporting, RAID management, and executive updates.
• Support cutover planning, hypercare, and transition into business-as-usual operations.

Required Experience

• Proven experience leading organisational change workstreams within large transformation programmes.
• Strong project management capability, including planning, governance, RAID management, and reporting.
• Experience delivering communications, stakeholder engagement, training, and adoption initiatives.
• Excellent stakeholder management and influencing skills.
• Ability to translate programme activity into clear business impacts and outcomes.

Desirable Experience

• ERP transformation or large-scale systems implementation experience.
• Knowledge of change management methodologies such as ADKAR, Prosci, or similar frameworks.
• Experience supporting geographically dispersed or regional workforces.
• Experience working with operational, site-based, or non-desk-based employee populations.

About You

• Pragmatic, organised, and delivery-focused.
• Strong communicator with excellent facilitation skills.
• Comfortable engaging with stakeholders at all levels, from operational teams through to executives.
• Proactive in identifying adoption risks and driving successful business outcomes.