Change Manager

IT Change Manager 6-Month Contract (INSIDE) HYBRID Working - East Yorkshire HQ DAY RATE - £450.00 - £500.00

We're looking for an experienced IT Change Manager to support a major IT operating model transformation.

Responsibilities

• Review and enhance Change Management processes as the business transitions to a new support model, identifying opportunities for stronger governance, risk control and visibility across the IT landscape.
• Design and implement the future-state Change Management framework, defining roles, responsibilities and controls required to operate effectively within the new target operating model.
• Lead the integration of CHARM and ServiceNow, ensuring streamlined change processes and improved governance across technology teams.
• Develop and embed a robust Service Onboarding & Readiness process, using ServiceNow to manage the end-to-end lifecycle and ensure services are operationally ready before go-live.

Requirements

• Proven IT Change Management experience within large enterprise environments.
• Strong ITSM process improvement expertise.
• Experience implementing governance, operating model and service transition improvements.
• ITIL knowledge and excellent stakeholder management skills.

This is an excellent opportunity to shape and mature enterprise Change Management during a significant transformation programme.

The role will initially last for 6 months.

Hybrid working will require the Change Manager to attend site visits "as and when required" - but this will NOT be 2 or 3 times a week.