Change Manager

The Role

An opportunity has arisen for an experienced Change Manager / Business Consultant to support a public sector organisation with a focused piece of operational improvement work. This assignment has been created to bring external LEAN and continuous improvement expertise into the organisation, with a particular focus on how correspondence is managed across the business. The role is not communications-led and does not involve PR, media, or social media activity. Instead, it is a practical, operational change role, aimed at reviewing processes, identifying inefficiencies, and helping to implement improvements. You will take a fresh, independent view, quickly building an understanding of how correspondence flows across different teams, where duplication or inconsistency exists, and what changes would genuinely add value.

Contract: Temporary – initially until 31 March 2026

Working pattern: Full-time, office-based (with some flexibility once embedded)

Rate: £26.82 per hour (inclusive of annual leave entitlement)

What You’ll Be Doing

• Reviewing end-to-end correspondence management processes across the organisation
• Applying LEAN / continuous improvement principles to operational workflows
• Identifying duplication, inefficiencies, and inconsistencies
• Testing assumptions around current ways of working and potential future models
• Translating findings into a clear, practical action plan
• Working with teams across the business to support early implementation of improvements

This is a hands-on, consultancy-style assignment, suited to someone comfortable operating independently and embedding quickly.

About you

You are likely to have a background in change, business consulting, auditing or continuous improvement, and will be confident entering an organisation, rapidly understanding how it operates, and constructively challenging existing processes. You’ll bring:

• Experience delivering process improvement or continuous improvement initiatives
• Training in LEAN, Six Sigma or equivalent, or strong practical application of these principles
• A structured, analytical mindset with a pragmatic, delivery-focused approach
• Confidence working across multiple teams and influencing without authority
• Experience of the public sector would be beneficial but is not essential.

What matters most is your ability to assess how processes work in practice and help make them better.

Additional information

Funding is currently approved until 31 March 2026, with the potential for extension subject to review

Due to the short-term nature of the assignment, this role is well suited to someone available immediately or at short notice

Please note, as above, you will need to be happy commuting to the Addlestone office - initially five days a week which can then reduce to three days on site once settled into the role. We are looking for an immediate starter (minimum one week notice).