Change and Communications Manager

Change and Communications Manager

Posted 2 weeks ago by Triumph Consultants Ltd

Negotiable
Undetermined
Undetermined
London, UK

Summary: Join a Transformation team within a major public sector service, focusing on business change and communication efforts. The role involves supporting the Business Change Lead, managing strategic change plans, and ensuring effective communication across the organization. The ideal candidate will have extensive experience in leading change strategies and a strong ability to engage stakeholders. This position requires a proactive approach to managing multiple projects in a fast-paced environment.

Key Responsibilities:

  • Support the Business Change Lead and senior team by deputising in meetings and creating reports and dashboards.
  • Develop and manage strategic change plans across multiple projects in a fast-paced environment.
  • Lead workshops to assess change impact, identify stakeholder needs, and conduct training analysis. 'Train the trainer' experience is a plus.
  • Build strong relationships across the business to ensure smooth communication and feedback.
  • Collaborate with Change Analysts and PMO to ensure timely delivery of reports and dashboards.
  • Help establish and promote a consistent programme 'brand.'
  • Ensure business readiness before go-live, addressing resistance through tailored change interventions.
  • Write clear, concise communications and deliver other programme support activities.

Key Skills:

  • Over 8 years' experience leading change strategies, ideally with a Change Management qualification.
  • Ability to think strategically while being hands-on when needed.
  • Strong presenter and facilitator, able to translate technical changes into user-friendly information.
  • Experience in e-learning, AI, web design, and other creative communication methods.
  • Capable of managing multiple projects and priorities, adapting quickly as needed.
  • Proficient in MS Office Suite (Excel, Word, PowerPoint, MS Project).
  • Proactive, creative thinker with problem-solving skills and attention to detail.
  • Confident in challenging senior stakeholders and ensuring high standards in all deliverables.

Salary (Rate): undetermined

City: London

Country: UK

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

About the Role

Join a Transformation team within a major public sector service, supporting business change and communication efforts.

Key Responsibilities

  • Support the Business Change Lead and senior team by deputising in meetings and creating reports and dashboards.
  • Develop and manage strategic change plans across multiple projects in a fast-paced environment.
  • Lead workshops to assess change impact, identify stakeholder needs, and conduct training analysis. 'Train the trainer' experience is a plus.
  • Build strong relationships across the business to ensure smooth communication and feedback.
  • Collaborate with Change Analysts and PMO to ensure timely delivery of reports and dashboards.
  • Help establish and promote a consistent programme 'brand.'
  • Ensure business readiness before go-live, addressing resistance through tailored change interventions.
  • Write clear, concise communications and deliver other programme support activities.

About You

The ideal candidate will have:

  • Over 8 years' experience leading change strategies, ideally with a Change Management qualification.
  • Ability to think strategically while being hands-on when needed.
  • Strong presenter and facilitator, able to translate technical changes into user-friendly information.
  • Experience in e-learning, AI, web design, and other creative communication methods.
  • Capable of managing multiple projects and priorities, adapting quickly as needed.
  • Proficient in MS Office Suite (Excel, Word, PowerPoint, MS Project).
  • Proactive, creative thinker with problem-solving skills and attention to detail.
  • Confident in challenging senior stakeholders and ensuring high standards in all deliverables.