Casework Team Lead
Posted Today by Invitise Ltd
£350 Per day
Inside
Hybrid
City of London (EC1A)
Summary: The Casework Team Leader role involves leading a small casework function within a public sector organization in London on a hybrid basis for an initial 9-month contract. The position requires applying government policy to make evidence-based decisions while mentoring colleagues and collaborating with stakeholders. The successful candidate will have experience in a fast-paced operational environment and will need to hold or be eligible for Security Clearance.
Key Responsibilities:
- Lead a small casework function within a policy-led operational delivery environment.
- Apply government policy to make evidence-based decisions on a varied caseload.
- Mentor and support colleagues, promoting their welfare and wellbeing.
- Collaborate with stakeholders and partner teams to drive departmental priorities.
- Coach team members without formal line management accountability.
- Manage tasks across a team or operational function.
Key Skills:
- Experience in evidence-based decision making in a high-pace operational delivery environment.
- Experience working in or closely with government in a policy-led setting.
- Ability to apply government policy to make sound operational decisions.
- Experience in rules-based casework and operational delivery.
- Experience in leading, mentoring, or coaching a team with a focus on welfare and wellbeing.
- Strong stakeholder collaboration and engagement skills at a departmental level.
- Proficiency in MS 365, including intermediate Excel skills.
- Practical exposure to task management across a team or operational function.
- Experience in coaching and mentoring colleagues to support performance and development.
- Eligibility for Security Clearance (SC) and must be a Sole UK National.
Salary (Rate): £350 per day
City: City of London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: Other
We're looking for a Casework Team Leader for a public sector organisation based in London (hybrid) on an initial 9 month contract, paying up to £350 per day (Inside IR35, Umbrella). There is an expectation to attend the office in London 1 to 3 days per week, as required by business needs.
The successful Casework Team Leader will lead a small casework function within a fast-paced, policy-led operational delivery environment, applying government policy to make sound, evidence-based decisions on a varied caseload. You will mentor and support colleagues, promoting their welfare and wellbeing, while collaborating confidently with stakeholders and partner teams to drive forward departmental priorities. Although this role carries no formal line management accountability, you will play an active coaching role within the team.
You will need proven experience working with the following:
- Evidence-based decision making in a high-pace operational delivery environment
- Working in or closely with government in a policy-led setting
- Applying government policy to make sound operational decisions
- Rules-based casework and operational delivery
- Leading, mentoring or coaching a team with a focus on welfare and wellbeing
- Stakeholder collaboration and engagement at a departmental level
- MS 365 including intermediate Excel
You'll also need practical exposure to the following:
- Task management across a team or operational function
- Coaching and mentoring colleagues to support performance and development
You'll need to hold or be eligible for a Security Clearance (SC). Please note that candidates must be Sole UK Nationals for this role.
Interested? Please apply below.
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