Career Counselor
Posted 5 days ago by Futures
£32,031 Per year
Undetermined
Undetermined
Nottingham, England, United Kingdom
Summary: The Career Counselor role involves providing career information, advice, and guidance to individuals aged 16 and above, helping them secure sustained employment, education, or training outcomes. The counselor will advocate for customers, identify their needs, and build partnerships with stakeholders to enhance their progression. The position emphasizes a meaningful customer journey and data accuracy within the company's CRM system. The role is part of a mission-driven organization focused on transforming ambition into successful careers and fulfilling lives.
Key Responsibilities:
- Be the named adviser for an identified cohort of customers aged 16 and above.
- Provide Information, Advice and Guidance to customers, supporting them to remove barriers and aid their progression into Education, Employment, and Training.
- Advocate on behalf of customers as needed.
- Build/maintain partnerships with stakeholders in the support and referral network.
- Act as an ambassador for Futures.
- Ensure data accuracy on the company CRM system.
Key Skills:
- Experience in providing career advice and guidance.
- Strong communication and interpersonal skills.
- Ability to build partnerships and advocate for clients.
- Understanding of the education and employment landscape.
- Proficiency in using CRM systems.
Salary (Rate): £32,031.00 yearly
City: Nottingham
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
What are we looking for? The careers advisor role will support individuals aged 16 and above through providing career information, advice and guidance to those in statutory education, employment, unemployment or who are economically inactive, to secure sustained employment, education, or training outcomes. You will need to ensure the customers’ needs are identified and addressed to ensure an impactful and meaningful customer journey.
The key objectives:
- Be the named adviser for an identified cohort of customers aged 16 and above
- Provide Information, Advice and Guidance to customers, support to remove barriers and aide their progression into Education, Employment and Training, advocating on their behalf as needed
- Build/maintain partnerships with stakeholders in the support and referral network, acting as an ambassador for Futures
- Ensure data accuracy on company CRM system.
Who Are We? Please take the time to look at our website to gain more understanding of who we are, and what we do. Our mission is to be at the forefront of careers advice, skills and support that turns ambition into a successful career and fulfilling life. At Futures, our company-wide values underpin who we are and what we do, and it’s essential that all colleagues share these.
Have passion
Do the right thing
Make a difference
Join our team and help us make a difference to people’s lives.