Call Handler - Internal Comms - DV Cleared - Onsite - £300 pd
Posted 4 days ago by SmartSourcing Ltd
£300 Per day
Inside
Onsite
London, UK
Summary: DV Cleared Call Handler opportunity available for individuals with a background in policing or national security. The role requires working onsite in London for a government client, offering £300 per day for a 6-month contract. Candidates must be DV cleared or eligible for DV Security Clearance and will operate on a 24x7 shift pattern during daytime hours.
Key Responsibilities:
- Handle calls in a DV Security Cleared environment.
- Provide outstanding customer service while remaining calm and responsive under pressure.
- Collaborate effectively as a team player in a fast-paced setting.
- Communicate clearly and listen actively to callers.
- Manage time and priorities efficiently.
- Utilize ICT systems and telephony tools confidently.
- Work within a contact centre or similar high-volume environment.
- Set up meetings and calls using Microsoft Teams and other video call systems.
- Support multilingual communication when applicable.
Key Skills:
- Outstanding customer service skills.
- Team player with a collaborative approach.
- Strong verbal communication and active listening skills.
- Organizational and time management skills.
- Confidence with ICT systems and telephony tools.
- Experience in a contact centre or similar high-volume environment (desirable).
- Familiarity with Microsoft Teams and video call systems (desirable).
- Multilingual abilities (desirable).
Salary (Rate): £300/Day
City: London
Country: UK
Working Arrangements: on-site
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: Other
DV Cleared Call Handler opportunity available suitable for ex-Police individuals or those who have worked in a national security or defence environment. This role is paying £300 per day.
This is a non-IT role. Suitable for someone with a Police or secure environment background.
One of our government clients is looking for an experienced Call Handler to join them for a 6 month contract. They are offering £300 per day, inside IR35.
Our client is based in London (SW1) onsite full time. They operate on a 24x7 rota shift pattern and this role is DAY TIME hours.
This role is working in a DV Security Cleared environment. You will need to be DV (developed vetting) cleared or eligible to undertake DV Security Clearance.
Would suit the following: Communications Operator, Dispatcher, Contact Handler, Command and Control Operator, Communications Officer, Call Centre Handler, Telecoms Operator, Internal Communications.
Skills Experience:
- Outstanding customer service - Calm, confident, and responsive under pressure
- Team player - Collaborative, supportive, and reliable in a fast-paced environment.
- Clear communicator - Strong verbal skills and active listening.
- Organised and efficient - Skilled at managing time and priorities.
- Confident with ICT systems and telephony tools.
- Experience in a contact centre or similar high-volume environment. (Desirable)
- Familiarity with Microsoft Teams and other video call systems to set up meetings and calls. (Desirable)
- Multilingual abilities are a plus. (Desirable)
If you think you'd be a good fit for this role, please apply here. We look forward to hearing from you!
- SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.