Business Systems Analyst - Supply Chain / ERP Tooling
Posted 1 day ago by Principle
£70,000 Per year
Inside
Hybrid
London, England, United Kingdom
Summary: The Business Systems Analyst role focuses on enhancing supply chain tooling within a global tech environment, emphasizing practical operational systems rather than transformation strategies. The position involves monitoring system performance, troubleshooting issues, and collaborating with supply chain and operations teams to drive improvements. Candidates should possess strong hands-on systems troubleshooting experience and be comfortable with UAT and documentation. This is a hybrid role requiring three days in the London office.
Key Responsibilities:
- Monitor dashboards and tooling performance
- Tag and manage incidents within SLAs
- Perform Tier 1 troubleshooting and root cause analysis
- Gather business requirements for system improvements
- Support UAT (test cases, coordination, validation)
- Create clear SOPs, process flows and documentation
- Partner with supply chain and operations teams
Key Skills:
- Strong hands-on systems troubleshooting experience
- Experience supporting ERP or supply chain tooling
- Solid UAT exposure (writing and executing test cases)
- Comfortable extracting/reporting data from dashboards
- Strong documentation and process mapping skills
- Nice to have: Oracle Fusion or similar ERP exposure
- Warehouse/inventory systems background
- Global rollout or MDM experience
Salary (Rate): £70,000.00 yearly
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Business Systems Analyst - Supply Chain / ERP Tooling 12 months | £70k | Hybrid (3 days London) | Inside IR35
We're hiring a hands-on Business Systems Analyst to support and improve supply chain tooling within a global tech environment. This is not a transformation strategy role. This is a practical, operational systems role where you'll own tooling health, troubleshoot issues, and drive improvements.
What you'll actually do:
- Monitor dashboards and tooling performance
- Tag and manage incidents within SLAs
- Perform Tier 1 troubleshooting and root cause analysis
- Gather business requirements for system improvements
- Support UAT (test cases, coordination, validation)
- Create clear SOPs, process flows and documentation
- Partner with supply chain and operations teams
What we're looking for:
- Strong hands-on systems troubleshooting experience
- Experience supporting ERP or supply chain tooling
- Solid UAT exposure (writing and executing test cases)
- Comfortable extracting/reporting data from dashboards
- Strong documentation and process mapping skills
Nice to have:
- Oracle Fusion or similar ERP exposure
- Warehouse/inventory systems background
- Global rollout or MDM experience
The Offer:
Attractive Annual Salary can go up to £70,000 doe and location 12-month contract - Inside IR35, PAYE, Paid weekly via Principle HR Hybrid work model - 3 days onsite - Central London + strong potential to extend up to 22 months Shortlisting now. Deadline Friday morning. If you're a systems-focused BA who likes solving real operational problems rather than building slide decks, this will suit you. Apply directly on our website or via LinkedIn now for immediate consideration.