Business Systems Analyst - Supply Chain / ERP Tooling
Posted 1 day ago by 1771493991
£70,000 Per year
Inside
Hybrid
London
Summary: The role of Business Systems Analyst focuses on supporting and enhancing supply chain tooling within a global tech environment. This operational position involves monitoring system performance, troubleshooting issues, and driving improvements rather than engaging in transformation strategies. The analyst will work closely with supply chain and operations teams to ensure effective tooling health and documentation. The position is hybrid, requiring three days in London, and is classified as inside IR35.
Key Responsibilities:
- Monitor dashboards and tooling performance
- Tag and manage incidents within SLAs
- Perform Tier 1 troubleshooting and root cause analysis
- Gather business requirements for system improvements
- Support UAT (test cases, coordination, validation)
- Create clear SOPs, process flows and documentation
- Partner with supply chain and operations teams
Key Skills:
- Strong hands-on systems troubleshooting experience
- Experience supporting ERP or supply chain tooling
- Solid UAT exposure (writing and executing test cases)
- Comfortable extracting/reporting data from dashboards
- Strong documentation and process mapping skills
Salary (Rate): £70000 yearly
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Business Systems Analyst - Supply Chain / ERP Tooling
12 months | £70k | Hybrid (3 days London) | Inside IR35
We're hiring a hands-on Business Systems Analyst to support and improve supply chain tooling within a global tech environment.
This is not a transformation strategy role. This is a practical, operational systems role where you'll own tooling health, troubleshoot issues, and drive improvements.
What you'll actually do:
- Monitor dashboards and tooling performance
- Tag and manage incidents within SLAs
- Perform Tier 1 troubleshooting and root cause analysis
- Gather business requirements for system improvements
- Support UAT (test cases, coordination, validation)
- Create clear SOPs, process flows and documentation
- Partner with supply chain and operations teams
What we're looking for:
- Strong hands-on systems troubleshooting experience
- Experience supporting ERP or supply chain tooling
- Solid UAT exposure (writing and executing test cases)
- Comfortable extracting/reporting data from dashboards
- Strong documentation and process mapping skills
Nice to have:
- Oracle Fusion or similar ERP exposure
- Warehouse / inventory systems background
- Global rollout or MDM experience
The Offer:
- Attractive Annual Salary can go up to £70,000 doe and location
- 12-month contract - Inside IR35, PAYE, Paid weekly via Principle HR
- Hybrid work model - 3 days onsite - Central London + strong potential to extend up to 22 months
Shortlisting now. Deadline Friday morning.
If you're a systems-focused BA who likes solving real operational problems rather than building slide decks, this will suit you.
Apply directly on our website or via LinkedIn now for immediate consideration.