Summary
This is a compliance, operations and data analytics-based role. The candidate is expected to perform operations-based duties in order to understand the full scope of the assignment. The candidate is expected to own their own workflow and follow established processes aimed at maintaining data integrity. The ideal candidate should possess a forward-thinking mindset; learning the project they are assigned and then seeing if there is any room for process improvement or driving automated solutions.
Analyze asset data, propose process improvement, and drive system enhancements for asset management.
Use a combination of analysis and intuition to define, validate, and combine datasets across multiple sources
Ability to understand, simplify, statistically analyze, and effectively interpret data and report problems through written and/or graphical formats
Drive weekly team output while driving side project based on business need.
Assist in solution testing, debugging and documentation and system issue support.
Ability to analyze repetitive work and drive automated solutions
Drafting of new Standard Operating Procedures (SOPs), Work Instructions, Guidelines by coordinating with functional heads, respective managers, and subject matters experts.
Use Visio, diagrams and flow charts that increase the user's comprehension of material.
Independently gather information from subject matter expert to develop, organize, and write procedure manuals, technical specifications, and process documentation
Conduct and support review cycles of new and existing documentation
Identify opportunities in processes and recommend improvements
Skills
Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
Ability to work independently and manage one's time.
Knowledge of business and management principles involved in strategic planning.
Previous experience with computer applications, such as Microsoft Word and Excel; Enterprise Application experience a plus.
Ability to Develop, review and map processes, workflows, and technical documentation.
Demonstrated ability designing effective solutions to complex problems; intuitive/natural aptitude for problem solving.
Education/Experience
Bachelor's degree in business management, economics, finance, accounting or relevant field required.
Top mandatory skills
- Logistics and Supply Chain Experience: Understanding how a warehouse works and operational supply chain processes.
- SOP Creation and Process Improvement: Experience with creating Standard Operating Procedures (SOPs) from scratch, monitoring standards, and having the curiosity to deep dive into processes to identify gaps and efficiencies.
- Reporting and Metric Identification: Ability to identify key metrics for a particular workflow, arrive at conclusions, and effectively communicate them.
- Industry Background: Experience from warehouse/logistics technology backgrounds (eg, former Amazon analysts or logistics operators) or a traditional Business Analyst background.
- Process Mapping & Design: 2 to 3 years of experience with process mapping and workflow design (at a Level 1 Business Analyst level so they are easy to mold).
- Tool Familiarity: Exposure to G Suite (Google Sheets, Docs, Slides) and internal operational tools.