Business Systems Analyst (Dynamics 365 / Power Platform)

Summary: The Business Systems Analyst role focuses on implementing Microsoft Dynamics 365 Customer Service solutions and requires a minimum of 5 years of relevant experience, including technical writing. The position is based in London with a hybrid working arrangement, requiring 4 days per week in the office. Strong communication and stakeholder management skills are essential, along with experience in Agile environments and familiarity with the Microsoft Power Platform.

Key Responsibilities:

• Implement Microsoft Dynamics 365 Customer Service solutions.
• Engage in technical writing and business technology tasks.
• Work in Agile environments.
• Manage stakeholder communications effectively.
• Utilize Microsoft Power Platform tools, including Power Apps and Power Automate.
• Leverage Power BI for data analysis and reporting.

Key Skills:

• Technical writing.
• Microsoft Dynamics 365.
• Power Platform.
• Power Automate.
• Power BI.

Salary (Rate): £45.00/hr

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT