Business Support Officer

Job Purpose

As a Business Support Officer, you will provide administrative and project support to the Children & Education Transformation Team, ensuring the effective coordination of projects, meetings, recruitment activities, and governance processes.

You will support a range of transformation initiatives by maintaining accurate records, coordinating stakeholders, and providing high-quality business support services.

Key Duties/Accountabilities

• Provide administrative and project support across multiple workstreams.
• Coordinate recruitment activities and maintain recruitment records and documentation.
• Manage shared mailboxes and respond to enquiries appropriately.
• Support the mobilisation and coordination of working groups and project teams.
• Maintain action logs, project trackers, risk logs, and governance documentation.
• Organise meetings, prepare agendas, and coordinate attendance.
• Take accurate minutes and distribute notes and actions following meetings.
• Monitor progress against actions and follow up with stakeholders as required.
• Maintain accurate records and electronic filing systems.
• Support reporting and project governance requirements.
• Liaise with internal teams and external stakeholders to facilitate project delivery.
• Provide general business support and administrative assistance to the Transformation Team.

Essential Experience Required

• Previous experience in a Business Support, Project Support, Administrative, or Coordination role.
• Experience supporting projects, programmes, or transformation initiatives.
• Experience managing shared mailboxes and handling enquiries.
• Experience maintaining trackers, action logs, and governance documentation.
• Experience organising meetings and taking minutes.
• Experience working in a busy administrative environment with competing priorities.
• Strong organisational and time management skills.
• Excellent communication and stakeholder management skills.
• Experience using Microsoft Office applications, particularly Word, Excel, Outlook, and Teams.

Essential Qualifications Required

• Good standard of general education.
• Strong IT and administrative skills.
• Experience with Microsoft Office applications.
• Relevant Business Administration qualification desirable but not essential.

Additional Information to Note

Working hours: 37 hours per week.

Location: Loxley House, Nottingham.

Hybrid working arrangement.

Office attendance required 2 to 3 days per week.

Contract Length: 3 months with potential extension.

Supplier submission deadline: 10th October 2026.

We work on bi-weekly payment schedule.