Summary: The Business Support Manager (BSM) role within the Credit Operations team of a leading financial services organization focuses on data analysis, reporting, and stakeholder communication. The position requires close collaboration with senior leadership to provide insights for informed decision-making and support ongoing transformation projects. The role is initially based in Bromley, with a requirement for on-site work during training, and offers potential for contract extension or permanent placement. Candidates should possess strong analytical skills and experience in business support or analysis.

Key Responsibilities:

• Data Analysis & Reporting
• Monitor and track performance metrics
• Prepare weekly updates, monthly business reviews, and quarterly reports
• Assist in developing capacity models and working with large datasets
• Extract and analyse data from Tableau and Excel, providing key insights
• Business Support & Coordination
• Work closely with the leadership team to provide operational and analytical support
• Help with process improvements and transformation initiatives within Credit Operations
• Ensure clear and concise communication of key findings to senior stakeholders
• Stakeholder Communication & Presentation
• Prepare high-quality PowerPoint presentations for senior leadership meetings
• Distil complex data into clear, actionable insights
• Engage with various teams to synthesise and present key information effectively

Key Skills:

• Proven experience in a business support, project support, or business analysis role
• Strong analytical skills – ability to interpret, summarise, and present data
• Excellent PowerPoint and Excel skills – must be confident in creating reports and presentations
• Tableau experience preferred – ability to extract and manipulate data
• Strong communication skills – able to engage with senior stakeholders and present complex information clearly
• Ability to work in a fast-paced environment, managing multiple tasks effectively
• Experience in financial services or banking is a plus, but candidates from other industries will be considered if they have the right skill set

Salary (Rate): 50000

City: Bromley

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Finance