Business Solutions Manager
Posted 2 weeks ago by Brookwood Recruitment Ltd
Negotiable
Inside
Undetermined
London, England, United Kingdom
Summary: The Business Solutions Manager will lead the planning, execution, and continuous improvement of cross-functional solution design and transition, ensuring alignment with strategic business goals and customer needs. This role requires a dynamic individual capable of managing complex programmes and facilitating stakeholder engagement. The position is based in London with flexible travel requirements and is initially for a duration of 12 months. The role is classified as inside IR35.
Key Responsibilities:
- Design and define scalable, sustainable, and strategically aligned cross-functional business solutions.
- Lead end-to-end solution walkthroughs with diverse stakeholder groups.
- Drive transitions from current to future operating models, ensuring minimal disruption and maximum business value.
- Facilitate alignment of delivery partners around scope, dependencies, and timelines.
- Act as a key contributor to governance forums, providing insights on solution readiness and risks.
- Represent the team in Dependency Management and Critical Initiative Tracking (CIT) forums.
- Champion customer-centric decision-making using design thinking and customer journey methodologies.
Key Skills:
- Deep understanding of business architecture and operating model transformation.
- Strong strategic thinking combined with sharp attention to delivery detail.
- Exceptional stakeholder engagement, communication, and facilitation skills.
- Proficiency in managing complex programmes across multiple internal and external partners.
- Ability to balance customer experience goals with operational feasibility.
- 5+ years of experience in business solution design, transformation, or enterprise-level change.
- Proven success in large-scale, multi-partner programme delivery.
- Strong background in customer-centric design, design thinking, and journey mapping is highly desirable.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: Other
Business Solutions Manager – Solution Design & Transition
Location: London based - flexible on travel frequency
Duration: 12 months initially (likely extensions)
Rate: Negotiable (inside IR35)
About the Role
We are seeking a dynamic Business Solutions Manager to lead the planning, execution, and continuous improvement of cross-functional solution design and transition. This role is pivotal in aligning solutions with strategic business goals, customer needs, and operational scalability across people, process, technology, and data.
Key Responsibilities
- Design and define scalable, sustainable, and strategically aligned cross-functional business solutions.
- Lead end-to-end solution walkthroughs with diverse stakeholder groups.
- Drive transitions from current to future operating models, ensuring minimal disruption and maximum business value.
- Facilitate alignment of delivery partners around scope, dependencies, and timelines.
- Act as a key contributor to governance forums, providing insights on solution readiness and risks.
- Represent the team in Dependency Management and Critical Initiative Tracking (CIT) forums.
- Champion customer-centric decision-making using design thinking and customer journey methodologies.
Key Competencies
- Deep understanding of business architecture and operating model transformation.
- Strong strategic thinking combined with sharp attention to delivery detail.
- Exceptional stakeholder engagement, communication, and facilitation skills.
- Proficiency in managing complex programmes across multiple internal and external partners.
- Ability to balance customer experience goals with operational feasibility.
Experience Required
- 5+ years of experience in business solution design, transformation, or enterprise-level change.
- Proven success in large-scale, multi-partner programme delivery.
- Strong background in customer-centric design, design thinking, and journey mapping is highly desirable.
Why Join Us?
- Contribute to high-impact initiatives shaping the future of business operations.
- Collaborate with passionate, forward-thinking professionals across disciplines.
- Be part of a culture that values innovation, customer focus, and continuous improvement.
- Access to flexible working arrangements and professional growth opportunities.