Required Qualifications
Education Bachelor's degree in Engineering, Business Administration, Operations Management, Information Systems, or related discipline.
MBA preferred.
Experience
5–10 years of experience in Process Excellence, Business Analysis, Operational Transformation, Consulting, or Continuous Improvement roles.
Experience within Financial Services, Banking Operations, Payments, Capital Markets, or Shared Services preferred.
Required Skills
- Process Excellence
- Lean Six Sigma (Green Belt/Black Belt preferred)
- Process Re-engineering
- Value Stream Mapping
- Root Cause Analysis
- Continuous Improvement
- Business Analysis
- Requirements Gathering
- BRD and Functional Specification Development
- User Story Creation
- Process Documentation
- Gap Analysis
- Stakeholder Management
- Analytics & Tools
- Advanced Excel
- Power BI/Tableau
- SQL (preferred)
- Visio/Lucidchart
- JIRA/Confluence
- Power Platform
- Automation Knowledge
- RPA (UiPath, Automation Anywhere, Blue Prism)
- Workflow Automation
- AI/Generative AI Use Cases
- Process Mining (Celonis preferred)
Leadership Competencies
- Strategic Thinking
- Problem Solving
- Analytical Mindset
- Influencing Skills
- Change Leadership
- Executive Communication
- Customer Focus
- Results Orientation