Business Process Analyst

The Role

You'll play a key role in bridging the gap between technology and business operations, helping to design future-state processes, support testing activities, assess business impacts, and contribute to change and readiness initiatives.

This is an excellent opportunity for a Business Analyst with strong process design experience who enjoys working closely with stakeholders to deliver meaningful business transformation.

Process Analysis & Design

• Analyse the impact of ERP changes on business operations and ways of working.
• Document future-state processes, operating procedures, controls, roles, and responsibilities.
• Facilitate workshops and design sessions with business stakeholders and subject matter experts.
• Identify process gaps, risks, dependencies, and improvement opportunities.
• Translate technical solution designs into clear and practical business processes.

Documentation & Business Analysis

• Produce and maintain process maps, business procedures, impact assessments, and supporting documentation.
• Ensure traceability between requirements, process changes, testing activities, and business outcomes.
• Contribute to governance reporting, risks, decisions, and action tracking.

Testing & Business Readiness

• Support end-to-end testing, User Acceptance Testing (UAT), and business validation activities.
• Assist with test scenario creation, defect management, retesting, and business sign-off.
• Support go-live, cut-over, and hypercare activities.
• Ensure future-state processes and controls are fully tested and understood before deployment.

Change & Adoption

• Assess business impacts and support organisational readiness activities.
• Contribute to training materials, user guides, and communication content.
• Help stakeholders and business champions understand and adopt new processes and systems.

Required Experience

• Proven experience as a Business Analyst, Process Analyst, or similar role within ERP, finance, or business transformation programmes.
• Strong process mapping, analysis, and documentation skills.
• Experience translating complex requirements into practical business processes.
• Knowledge of financial and commercial business processes.
• Experience supporting UAT, testing, defect management, and business validation.
• Strong workshop facilitation and stakeholder management skills.
• Experience producing process documentation, operating procedures, training materials, or user guidance.

Desirable Experience

• Experience working on ERP implementation programmes.
• Knowledge of finance processes such as accounts payable, general ledger, reporting, and financial controls.
• Understanding of commercial processes including procurement, budgeting, cost management, and supplier management.

About You

• Practical and delivery-focused with a strong business mindset.
• Excellent communicator who can simplify complex process and system changes.
• Collaborative and confident working with stakeholders across business and technology teams.
• Highly organised, conscientious, and comfortable managing multiple priorities.
• Able to challenge constructively while maintaining a pragmatic approach to delivery.