Business Manager (MAT cover)
Posted Today by Fortune
Negotiable
Undetermined
Undetermined
London Area, United Kingdom
Summary: The Business Manager (MAT cover) role at Fortune involves overseeing office operations and partnering with leadership and HR to drive operational excellence in the London office. This position requires a proactive individual capable of managing various administrative processes, ensuring compliance, and supporting commercial objectives. The role is critical in facilitating employee engagement and managing event logistics while maintaining a high-performing work environment. The ideal candidate will possess strong operational acumen and excellent stakeholder management skills.
Key Responsibilities:
- Own and optimise day-to-day office operations to enable a high-performing work environment
- Drive continuous improvement across administrative processes, increasing efficiency and scalability
- Ensure compliance with company policies (including T&E), proactively identifying and addressing gaps
- Manage vendor relationships, contracts, and office services, including negotiation and performance oversight
- Own and track the office budget, managing costs, flagging variances, and identifying savings opportunities
- Partner with global teams (HR, Legal, IT) to ensure seamless operational support
- Provide local IT coordination and first-line support where required
- Oversee health & safety compliance, including audits and risk mitigation(with HR Director)
- Facilitate employee engagement initiatives and office events to support culture building
- Partner with Client Services and Events teams to deliver UK and European events aligned to commercial objectives
- Support venue sourcing, supplier selection, and contract negotiation with a focus on cost, quality, and delivery
- Track and manage event budgets, monitoring spend and identifying risks and efficiencies
- Coordinate end-to-end logistics, including AV, production, travel, staffing, and event collateral
- Manage vendor timelines, deliverables, and performance to ensure high-quality execution
- Support on-site delivery, including run-of-show coordination, guest experience, and issue resolution
- Assist with post-event reconciliation, reporting, and continuous improvement
- Partner with HR and IT to support onboarding, offboarding, and broader employee lifecycle processes
- Ensure new hires are fully operational from Day 1, and offboarding is managed securely and efficiently
- Maintain accurate tracking of leave, compliance, and employee documentation
- Act as a proactive partner to stakeholders, anticipating needs and resolving issues with minimal oversight
Key Skills:
- 2–4 years’ experience in business operations, executive support, office management, or similar roles
- Proven ability to partner with stakeholders and operate with professionalism and sound judgment
- Strong operational and commercial acumen, including budget, vendor, and process management
- Experience managing Travel & Expense processes and ensuring policy compliance
- Highly organised with strong attention to detail and ability to manage competing priorities
- Excellent communication and stakeholder management skills
- Proactive, solutions-oriented mindset with a strong sense of ownership and accountability
- Advanced Microsoft Office skills; experience in media or fast-paced environments preferred
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Business Manager (Office & Operations) London, United Kingdom | 6-Month Maternity Cover | £45,000–£50,000/Annual
Role Overview
Fortune is seeking a Business Manager (MAT) to own office operations and serve as a key partner to leadership and HR team. This role is accountable for driving operational excellence, ensuring compliance, and supporting commercial priorities across the London office. This is a high-impact position suited to someone who can quickly take ownership, operate autonomously, and deliver in a fast-paced environment.
Key Responsibilities:
- Office & Operations
- Own and optimise day-to-day office operations to enable a high-performing work environment
- Drive continuous improvement across administrative processes, increasing efficiency and scalability
- Ensure compliance with company policies (including T&E), proactively identifying and addressing gaps
- Manage vendor relationships, contracts, and office services, including negotiation and performance oversight
- Own and track the office budget, managing costs, flagging variances, and identifying savings opportunities
- Partner with global teams (HR, Legal, IT) to ensure seamless operational support
- Provide local IT coordination and first-line support where required
- Oversee health & safety compliance, including audits and risk mitigation(with HR Director)
- Facilitate employee engagement initiatives and office events to support culture building
- Event & Commercial Support
- Partner with Client Services and Events teams to deliver UK and European events aligned to commercial objectives
- Support venue sourcing, supplier selection, and contract negotiation with a focus on cost, quality, and delivery
- Track and manage event budgets, monitoring spend and identifying risks and efficiencies
- Coordinate end-to-end logistics, including AV, production, travel, staffing, and event collateral
- Manage vendor timelines, deliverables, and performance to ensure high-quality execution
- Support on-site delivery, including run-of-show coordination, guest experience, and issue resolution
- Assist with post-event reconciliation, reporting, and continuous improvement
- People & Business Support
- Partner with HR and IT to support onboarding, offboarding, and broader employee lifecycle processes
- Ensure new hires are fully operational from Day 1, and offboarding is managed securely and efficiently
- Maintain accurate tracking of leave, compliance, and employee documentation
- Act as a proactive partner to stakeholders, anticipating needs and resolving issues with minimal oversight
Qualifications & Experience
- 2–4 years’ experience in business operations, executive support, office management, or similar roles
- Proven ability to partner with stakeholders and operate with professionalism and sound judgment
- Strong operational and commercial acumen, including budget, vendor, and process management
- Experience managing Travel & Expense processes and ensuring policy compliance
- Highly organised with strong attention to detail and ability to manage competing priorities
- Excellent communication and stakeholder management skills
- Proactive, solutions-oriented mindset with a strong sense of ownership and accountability
- Advanced Microsoft Office skills; experience in media or fast-paced environments preferred
About Fortune
Fortune is a global business media brand that explores the ideas, people, and strategies shaping the future of business. Known for our trusted journalism and iconic lists like the Fortune 500, we cover the companies driving change — and the leaders behind them. We have a long-standing relationship with the Fortune 500 C-suite, and our audience spans senior decision-makers around the world. They engage with us across digital platforms, print, live events, and data-led content. We’re steadily growing our presence in the UK and Europe — making this a great time to join us.
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