Business Development Sales Executive.

Summary: The Business Development Sales Executive role at West Ham United involves driving revenue growth through client relationship management and sales initiatives within the club's hospitality department. The position requires a proactive sales professional with a minimum of 1-3 years of experience, focusing on achieving sales targets and enhancing customer engagement. The role is integral to ensuring match day success and promoting the club's offerings to potential businesses. Candidates should embody the club's core values of resilience, self-motivation, integrity, empathy, and hard work.

Key Responsibilities:

• Actively contribute to ensuring every match day sells out, covering both seasonal and match-specific stock.
• Utilize CRM and Ticketmaster sales systems to correctly input new bookings and capture guest data.
• Identify and target potential businesses that may benefit from our club products.
• Make a minimum of 60 outbound sales calls daily.
• Conduct face-to-face meetings to close sales of high-value products following initial outreach.
• Assist in selling tickets for end-of-season dinners and special stadium events.
• Collaborate with Corporate Account Managers to ensure client satisfaction.
• Meet sales targets for all corporate products.
• Achieve monthly and annual sales goals.
• Identify, qualify, and nurture new leads.
• Stay well-versed in membership offerings to maximize sales opportunities.
• Maintain and update system tools and databases to manage the sales pipeline.
• Follow up on all sales inquiries promptly.
• Engage with customers during home games and special events to build relationships and drive business growth.

Key Skills:

• Minimum of 1-3 years sales experience in the sports or entertainment industry.
• Excellent communication skills - interpersonal, verbal, written, sales.
• Problem solver, creative, detail-oriented, team player.
• Excellent relationship building and interpersonal skills.
• Working knowledge of a ticketing system.
• Previous experience with a CRM system (Salesforce, Microsoft).

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: Mid-Level

Industry: Other