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Business Development Executive

Posted 2 weeks ago by Aldermore Bank

Summary: The Business Development Executive role at Aldermore focuses on managing new business inquiries from brokers to support the bank's growth objectives. The successful candidate will ensure exceptional service and efficient processes while acting as a subject matter expert on policy and application requirements. This position is offered as a 12-month fixed-term contract and emphasizes a strong customer service focus and effective communication. The role also promotes a culture of continuous improvement within the organization.

Key Responsibilities:

  • Manage new business inquiries from Aldermore intermediaries, prospective, and existing brokers.
  • Support brokers by reviewing DIP declines and providing guidance to progress applications.
  • Act as a subject matter expert on policy and process requirements.
  • Provide technical assistance for submitting DIPs and applications.
  • Work within the Property Department to achieve key targets and objectives.
  • Support wider department and business teams through administrative tasks.
  • Resolve queries effectively and accurately to reduce turnaround times.
  • Promote a culture of continuous improvement by identifying better ways of working.

Key Skills:

  • Strong customer service focus with a professional and proactive approach.
  • Excellent organisational, communication, numerical, and analytical skills.
  • Proven team player with experience in dynamic teams.
  • Ability to work effectively under pressure in a fast-paced environment.
  • Demonstrable problem-solving, decision-making, and time management skills.
  • Confidence in managing brokers in challenging situations.
  • Experience in a regulated banking or financial services environment.
  • Proficient in Microsoft Office with the ability to learn in-house systems.

Salary (Rate): undetermined

City: Manchester

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Let Us Tell You a Bit About The Opportunity

We are seeking a Business Development Executive to manage new business enquiries from Aldermore brokers. This role is key to supporting our balance sheet growth objectives. The successful candidate will deliver exceptional service across all customer and broker interactions, ensuring an efficient end-to-end process. You will maintain high standards at every touchpoint, providing clear, professional, and effective communication throughout. The position is offered as a 12-month fixed-term contract. To act as an ambassador of the Bank’s vision to; Back more people to go for it in life and in business.

What will your day look like?

  • Manage new business enquiries from Aldermore intermediaries, prospective, and existing brokers via the New Business line, Platinum line, and National Mailbox.
  • Support brokers by reviewing DIP declines and providing guidance to progress applications.
  • Act as a subject matter expert on policy and process requirements to ensure an efficient application process.
  • Provide technical assistance to the team and brokers for submitting DIPs and applications.
  • Work within the Property Department to achieve key targets and objectives.
  • Support wider department and business teams through administrative tasks and up-skilling initiatives to enhance overall efficiency.
  • Resolve queries effectively and accurately, ensuring a “right first time” approach to reduce turnaround times and delays.
  • Promote a culture of continuous improvement by identifying and implementing better ways of working while mitigating potential business and external risks.

What do we expect from you?

  • Strong customer service focus with a professional and proactive approach.
  • Excellent organisational, communication, numerical, and analytical skills.
  • Proven team player with experience working in dynamic teams and a focus on continuous improvement.
  • Ability to work effectively under pressure in a fast-paced environment.
  • Demonstrable problem-solving, decision-making, and time management skills.
  • Confidence in managing brokers in challenging situations.
  • Experience working within a regulated, banking, or financial services environment.
  • Proficient in Microsoft Office (Word, Excel, Outlook) with the ability to quickly learn in-house systems.

What can you expect from us?

  • A hybrid working policy, 2 days per week onsite in our Manchester office
  • A friendly and flexible culture, the same as how we work with our customers.
  • A growing organisation that means there’s lots of opportunities to progress
  • A drive for continuous improvement, which you will be empowered to get behind from day one.
  • And of course, you will be rewarded competitively, with a good range of core benefits and bonus potential.

Let Us Tell You a Bit About Us

We’re Aldermore – the award-winning bank, trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages, savings accounts and business finance solutions, we're backing more people to go for it. We thrive by saying “yes” to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; we open up the lending market to many; and thousands of customers chose Motonovo Finance every week to buy their next car, van or motorbike.

Still curious? Join us and we’ll make the same promises to you as a colleague, as we do to each of our customers. We’re committed to building a working environment that values respect, diversity, and compassion. We welcome people regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.

Please note that we have a thorough referencing process, which includes criminal record checks.

Rate:
£0/year
Location:
Manchester
IR35 Status:
Undetermined
Remote Status:
Hybrid
Industry:
Other
Seniority Level:
Not Specified

Take-Home Pay

Not Available

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