Business Data Analyst - 12 month FTC

About Us Chaucer is a leading insurance group at Lloyd's, the world's specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Our headquarters are in London, and we have international offices in Copenhagen, Miami, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website www.chaucergroup.com

Job Profile Summary We are seeking an experienced Business Data Analyst with deep expertise in data analysis within the London Market and Commercial & Specialty Insurance sectors. In this pivotal role, you will help drive Chaucer’s data strategy by shaping and delivering high-impact data initiatives across the organisation. Acting as a key interface between business stakeholders and data delivery teams, you will ensure that outputs from our data platforms are not only insightful and actionable, but also continuously refined to meet evolving business needs.

Key Responsibilities

• Data Analysis & Requirements Gathering
• Champion the adoption of Chaucer’s data strategy across change initiatives, ensuring data considerations are embedded in decision-making.
• Analyse business data to uncover trends, risks, and opportunities that inform strategic and operational decisions.
• Plan and lead requirements-gathering sessions (e.g. interviews, workshops), translating business needs into clear, actionable requirements and user stories.
• Collaborate with data engineers to ensure solutions are aligned with business objectives and technical feasibility.
• Partner with data engineering teams to optimise data pipelines and support scalable data models.
• Support test teams by converting business requirements into test scenarios and assisting in test execution.
• Monitor progress of data delivery initiatives, ensuring timely updates and effective communication with stakeholders.
• Commit to continuous learning through professional development and skills enhancement.
• Insight Generation & Reporting
• Translate complex data into actionable insights that support business performance and strategic goals.
• Design and maintain intuitive dashboards and reports using Power BI or similar tools, ensuring outputs are accurate, relevant, and tailored to stakeholder needs.
• Work with cloud data platforms to access, transform, and analyse large datasets.
• Stakeholder Engagement
• Build strong relationships across Chaucer’s business units to understand reporting needs and deliver fit-for-purpose data solutions.
• Present insights and recommendations in a clear, business-focused manner.
• Provide guidance and support to stakeholders throughout the data delivery lifecycle.
• Data Governance & Quality
• Promote data quality, consistency, and governance across cloud and on-premise environments.
• Support the development and maintenance of data dictionaries, lineage documentation, and metadata management.
• Teamwork & Agile Collaboration
• Actively contribute to data initiatives and cross-functional projects.
• Participate in agile ceremonies including daily stand-ups, backlog grooming, and show & tell sessions.

Skills and Competencies

• Experience as Business Analyst within Commercial and Specialty Insurance markets.
• Understanding of Lloyd’s market operations, London Market processes, Core Data Record specifications.
• Understanding of data platforms, data transformation, and reporting ecosystems.
• Excellent stakeholder management and communication skills, with the ability to navigate complex business and technical landscapes.
• Demonstrated ability to translate business needs into technical requirements and product outcomes.
• Comfortable working in agile or iterative delivery environments.
• Familiarity with data governance, data quality, and modern data technologies is a plus.

Education

• Bachelor’s degree; industry certifications in business / data analysis or insurance domain desirable.

Why Chaucer An established market leading Insurer, where over the past 5 years, the Chaucer Group has seen significant and successful growth. In 2019, we wrote $1.4bn of Gross Written Premium, closed 2023 with $2.7bn, and are on track to write well over $3bn in 2024. This is an exciting time for Chaucer; we have the people, the platforms, the expertise and the relationships to continue our recent success. We will remain focused on the areas where we can provide the most expertise and value to our brokers and clients.

Hybrid working We have no appetite to change this, whilst the market is steadily moving back to 4/1 working days, we are continuing to operate on a much more flexible hybrid basis with Heads of teams working closely with employees to strike a balance of what works best in their area. Our approach has been immensely popular and a successful way of working for the business and all employees at Chaucer.

Chaucer is committed to diversity , actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment. We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.

Benefits – Extensive, non-contributory benefits, including pension, medical insurance, life insurance, flexi benefits, options for buying and selling holidays, not to mention a diverse and inclusive culture, we pride ourselves on managing employees welfare. We have a wide range of other benefits on offer.