Business Continuity Manager EMEA

Job Summary: This senior role will work alongside the entire global team but report directly into the Global Head of Business Continuity. In this role, you will support the ongoing improvement and enforcement of Jefferies’ BC Program, including policy reviews/updates, procedural enhancements, business impact analysis, incident monitoring/response and more. The ideal candidate will have excellent verbal and written communication skills, ability to read and apply Regulatory requirements, strong stakeholder management experience and the ability to manage several projects at one time. Previous experience in the business continuity industry is essential. This role will be the SME for the region and point person for other departments, for all Business Continuity related matters. The ability to operate at a senior level will key to your success.

Key Responsibilities: Manage the BC program, including KRIs/KPI monitoring, manage/understand the BCP technology strategy, design and implement BC testing and training exercises an other BC program activities. Provide support to other regions as needed. Conduct business impact analysis’ for various lines of business at the firm for our Europe and Middle East Region; Explain and interpret BC strategy/best practices in line with global standards ; Document and update internal systems data as required Review all Business Continuity Plans and ensure they align with business processes and functions while building strong relationships are formed with business SME’s. Lead the BC regulatory workstream for EMEA to ensure we remain compliant with all regulations that apply to the firm (while working with Compliance/Legal teams) Participate in the vendor risk management program on behalf of BC. Co-manage the global emergency notification system and execute annual testing. Monitor and coordinate security alerts and the traveler safety program for potential risks to Jefferies staff and offices. Collaborate with various teams, including Facilities, IT, Operations, Risk as well as BCP stakeholders within each line of business at the firm; Work closely with development teams who own/maintain BC related software and platforms. Perform other roles and responsibilities that may be assigned to support the implementation and maintenance of the BC program. On-call and available for crisis management situations to potential disruptions (24x7) that could significantly disrupt business operations, and coordinate in real time with the Business Continuity Management Team and impacted business and teams.

Qualifications: Minimum of 6 years’ experience working with or being a coordinator of Business Continuity Plans. Experience within Financial Services required Bachelor's Degree from an accredited college/university or an accredited qualification e.g. BCI or similar Strong MS Office Suite skills; especially Word, PowerPoint, Excel (including data analysis, pivot tables, V-Lookups, etc.) Excellent interpersonal and communication skills (written, verbal, presentation) Demonstrated skill in development of working relationships with key contacts both inside and outside the organization. Be aware of industry bodies and be able to represent the firm where applicable across several jurisdictions. Proven ability to work independently and manage multiple project initiatives, and as part of a team. Ability to coordinate and implement Business Continuity strategies and technologies addressing governance, audit and regulatory requests and requirements, crisis management, risk assessment, business impact analysis, and continuity strategy selection initiatives, and plan development, tabletop and operational exercises, and awareness campaigns. Experienced in the creation, coordination and implementation of BCP Documentation and Testing programs. Proven track record of coordination of a BC program with its related IT DR program Experience with Fusion Framework BC and/or ServiceNow CMDB will be considered a plus. Multilingual in Asian Pacific languages advantageous but not essential Ability and willingness to be on-call to support incident response efforts inside and outside of normal business hours for global critical incidents. Incident response coverage follows the “follow the sun” model. Requirement to be in the office M-F as needed (minimum 3 days).