Summary: The Business Consultant (Creative Cloud) role involves working with global customers in the EMEA region, focusing on post-sale consultancy. The position requires collaboration with Project Managers and Technical Consultants to identify use cases, gather requirements, and analyze technology stacks. Fluency in French or German is highly advantageous, as the role emphasizes delivering precise project details for customer success.

Key Responsibilities:

• Work with customers and their project teams to implement the client’s technology.
• Understand customer business challenges and opportunities, particularly in Marketing or Creative teams.
• Own the requirements-gathering process for complex projects.
• Collaborate with stakeholders to translate needs into actionable requirements.
• Conduct reviews of existing processes and identify improvement opportunities.
• Lead workshops and meetings to gather input and build consensus.
• Coach team members in standardized requirements-gathering methods.
• Manage multiple customer engagements in a fast-paced environment.
• Contribute innovative ideas and challenge the status quo for continual improvement.

Key Skills:

• Proven experience as a Business Analyst or Consultant in Marketing or Creative businesses.
• Knowledge of Marketing and Creative industries.
• Hands-on experience with industry-standard Content Management Systems.
• Strong understanding of current technologies and GenAI offerings.
• Excellent problem-solving skills and an inquisitive mindset.
• Strong stakeholder management and presentation skills.
• Comfortable leading discovery sessions for workflow improvements.
• Fluency in French or German is highly advantageous.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other