Business Change Lead - Open Banking & Open Finance

The Opportunity

We are seeking an experienced Business Change Lead to support two strategically important programmes focused on the future of Open Banking and Open Finance in the UK.

This is an opportunity to play a key role in delivering regulatory and organisational change across the financial services sector, supporting the transition to a long term Open Banking regulatory framework and the development of Open Finance.

You will take ownership of the people and organisational aspects of change, ensuring impacted teams and stakeholders are prepared for, adopt and successfully embed new operating models, processes and regulatory arrangements.

Key Responsibilities

• Develop and deliver an integrated Business Change strategy and plan across Open Banking and Open Finance.
• Conduct detailed change impact assessments covering people, processes, technology, organisational structures and ways of working.
• Lead stakeholder engagement, communications and business readiness activities.
• Identify capability gaps and coordinate training and change interventions.
• Define readiness criteria, conduct assessments and provide recommendations to support implementation decisions.
• Manage change risks, issues, dependencies and resistance.
• Support senior leaders and programme sponsors in driving change adoption.
• Coordinate transition activities and ensure successful handover into business as usual.
• Develop reporting and management information to track readiness, engagement and adoption.

Essential Experience

• Minimum 5 years' experience delivering end to end Business Change across complex programmes.
• Strong experience within financial services, regulatory change or similarly complex regulated environments.
• Proven ability to independently develop and implement Business Change strategies and plans.
• Experience conducting change impact assessments, business readiness assessments and stakeholder analysis.
• Excellent stakeholder management and influencing skills, including engagement with senior leadership.
• Experience managing organisational change, communications, training and adoption activities.
• Strong understanding of Agile and/or Waterfall delivery environments.
• Excellent communication, facilitation and presentation skills.

Desirable Experience

• Previous experience within financial regulation or the wider public sector.
• Exposure to Open Banking, Open Finance, payments or digital financial services.
• Experience delivering regulatory, policy or target operating model change.
• Recognised Change Management certification such as PROSCI, APMG or equivalent.