Responsibilities
- Analyse and document current-state lending and underwriting processes.
- Understand business requirements and translate them into clear, structured requirements.
- Develop a strong understanding of the new lending platform and its capabilities.
- Define future-state processes and working practices.
- Identify gaps between existing processes and platform functionality.
- Document required configuration, functionality and potential platform enhancements.
- Work collaboratively with business stakeholders, internal BAs and the technology provider.
- Support requirements relating to lending metrics and credit data/bureau integrations.
- Contribute to the wider transformation programme, with the role potentially evolving toward more project-focused support as the programme progresses.
Skills and Experience
- Strong Business Analysis experience within lending, credit or financial services.
- Hands-on experience of underwriting processes and credit risk.
- Experience working with third-party technology or platform providers.
- Strong process mapping, requirements gathering and gap analysis skills.
- Excellent stakeholder management and communication abilities.
- The ability to translate complex business processes into clear, actionable technology requirements.
- Experience supporting technology transformation or platform implementation programmes.