Summary: The Business Analyst role at a top-tier law firm involves supporting a strategic transformation program across Business Development, Marketing & Communications, Human Resources, and Finance. The position focuses on analyzing processes, gathering requirements, and implementing technology solutions, particularly in CRM and HR systems. The analyst will work closely with senior stakeholders to drive improvements and ensure alignment with the firm's innovative culture. This role offers high visibility and the opportunity to influence significant technology-led changes within the organization.

Key Responsibilities:

• Lead requirements gathering through workshops and stakeholder interviews, translating needs into clear documentation.
• Map current vs future state processes, identifying gaps and opportunities for system and process improvements.
• Conduct vendor assessments, manage RFP processes, facilitate demos, and build scoring frameworks to support selection.
• Translate functional requirements into actionable roadmaps and delivery plans.
• Collaborate with internal Technology and Procurement teams to ensure both technical and commercial alignment.
• Support planning and migration strategy for Finance’s transition to Aderant Sierra/Stirdyn cloud.

Key Skills:

• Strong business analysis experience, including process mapping, documentation, and solution scoping.
• Excellent analytical and communication skills, with an ability to extract and refine detailed business requirements.
• Understanding of CRM systems and HR platforms, ideally with vendor evaluation experience.
• Familiarity with Agile project management methodologies and cross-functional delivery.
• Proficiency in presenting findings and recommendations to senior stakeholders.
• Proactive, productive, and solutions-focused.
• Personable and able to build strong, trusted relationships across all levels of the organization.
• Calm under pressure, with the ability to communicate technical concepts to non-technical audiences.
• Clear, concise communicator with excellent documentation skills.

Salary (Rate): 90000

City: London

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other