Business Analyst/Scrum Master/Product Owner

Role Description: • Support the delivery CDS Strategy initiatives from Concept to Production, by owning Business & Data Analysis activities ranging from Data Sourcing through to end user consumables. These encompass the following: • End-to-end requirements management and traceability, both functional and non-functional • Analysis of Payment data for data model and detailed analysis • Requirements elicitation and documentation, using User Stories and E2E Diagrams • Identification & verification of source data origination – together with assessing overlapping & distinct data elements. • Identify, quantify, plan and control all business design and analysis related activity on change projects. • Becoming knowledgeable in data sources and expected outputs in specific data domains – e.g. payments • Supporting the programme & project leads towards achieving the goals of the initiatives. • Able to performance manage data analysts and direct and lead on department strategy. • Co-ordinate workloads across multiple data streams. • Identify and align commercials associated with change in the bank. • Own and manage requirement related aspects of the change delivery life cycle from inception, solution design through to implementation and post implementation support. • Work in-line with overall strategy across Technology delivery and Business operations change • Identify, analyse, manage and monitor relationships with and between stakeholders. • Manage multiple work streams of project activity. • Impact analysis, both business and technical, working closely with architects and solution designers • Coordination of and hands-on assistance with different testing phases including User Acceptance Testing and Live proving • Work as a liaison among project stakeholders to elicit, analyse, communicate and validate features for new functionality. • Serves as the SME for business and functional domain knowledge, working closely with the Product Owner • Create, groom and maintain the project feature and story backlog in addition to any changes to those requirements. • Participates in joint design sessions to groom and document features and stories. Create feature and story backlogs that are clear and straightforward. • Manage end-to-end requirement & requirement delivery quality of high complexity, drawing on analytical skills to ensure the excellent execution across multi-discipline platform teams. • Support broad conceptual technical solutions, drawing upon expertise within the team and working closely with the Enterprise, Data and Solutions Architects • Provide expertise and continuity across both the business solution and technical solution. • Dependency management • Raise awareness to Programme & Project Managers and analysis leads of dependencies outside of area of responsibility. • Delivering intended outcomes • Adapt to changing requirements & priorities and changing course as necessary. • Governance Standards • Adhere to Group Change control and governance standards, recording and reporting data in the right way. • Stakeholder Management and Leadership • Negotiate and solicit engagement and support at all levels of the organisation, particularly where support is low or challenging. • Communicate clearly and often, typically faces off to AVP/VP level stakeholders. • Considers the impact of their actions and decisions on key stakeholders, seeking to deliver a positive outcome for those involved. • Maintain effective relationships and deal openly with all key stakeholders, taking into account the needs of all stakeholders and influence decisions which, in the long term, are positive for customers and clients, shareholders, colleagues and the communities. • Work closely with solution architects, programme managers, business and Operations colleagues to understand and challenge requirements: • Support and understand E2E programme delivery and clearly identify scope of work • Refine business and technical requirements in light of technical constraints and opportunities • Identify potential areas for data analysis and insights • Ensure that end-to-end view is established and that all key requirements are captured. Support and or produce the definition of clear functional and non-functional requirements (e.g. capacity, availability, response times, etc.) • Agree with stakeholders how requirements will be tested and any mitigating actions to minimise risk. • Decision-making and Problem Solving • Apply evaluative judgement and analytical skills to operate effectively within a complex and changing environment. • Understand the requirements and perspectives of stakeholders & SMEs and integrate into their understanding of complex situations. • Demonstrates a broad understanding of how the bank operates and the metrics used to measure performance • Analyses problems and evaluates options in a logical and systematic way. • Seeks the advice of stakeholders & SMEs to better create clarity in complex situations, understand problems, evaluate options and make decisions. • Design, document and communicate solutions: • Analyse project scoping statement, project requirements to help define a complete end to end solution, utilising capabilities available across CDS or in the wider market place • Identify solution options and provide recommendations, and develop innovative solutions that will enhance the client experience and provide a cost effective solution for CDS Risk and Control Objective • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internalPolicies and Policy Standards.

Person Specification • Experience / Industry Knowledge • Experience in requirement gathering, data and requirement analysis of structured and unstructured data. • Broad familiarity with solution & data architecture concepts • Knowledge on Payment data, ETL , BIW technologies • Experience of assessing complex intertwined solution landscapes & identifying key overlaps. • Excellent numerical and analytical skills. • Knowledge of data modelling, data cleansing, and data enrichment techniques is desirable. • Experience in developing and documenting procedures and workflows. • Experience in data quality control, validation and lineage. • Knowledge of data protection regulation & issues, as well as applicable Financial Services regulation. • Has sufficient knowledge of Corporate Banking to bring valuable domain related insights & recommendations to the Business. Ie payments, loan etc • Experience of the agile software development lifecycle, the roles and responsibilities on large projects and the motivations of the actors involved. • Understanding of project methodologies and their application within the organisation's project methodology like Jira, confluence and other standard tools. • Adapt at using Microsoft Office products. • 10+ Years of relevant experience Building an Effective Control Environment • Understands the importance of strong awareness of the framework within which the bank manages risk and supports team members in understanding it. • Understands the risk appetite for the work done by the team, evaluating key decisions with due consideration of risk and control and ensuring that the root cause of loss/risk events is addressed. • Helps colleagues to understand their responsibility for risk and control and how they should identify and escalate concerns. • Supports an environment that encourages effective loss/risk event escalation, rewarding staff for doing the right thing and escalating breaches. Essential skills • Advanced MS PowerPoint • Advanced MS Excel • JIRA / Confluence Desirable skills • SQL • R/Python knowledge an advantage