Business Analyst/Project Manager/Digital Transformation/AI

Key responsibilities include:

• Analyse current business processes and identify opportunities for digitisation, automation and process improvement.
• Design future-state processes that improve operational efficiency while meeting business and regulatory requirements.
• Assess the impact of change across people, processes, technology and data.
• Define acceptance criteria, coordinate User Acceptance Testing (UAT) and validate solutions against business requirements.
• Support implementation planning, business readiness and the transition of solutions into BAU operations.
• Build strong relationships with stakeholders across Front Office, Operations, Technology, Risk and Compliance, facilitating workshops and driving alignment.
• Ensure all change activities comply with governance standards, managing documentation, risks, dependencies and audit requirements.
• Leverage digital and AI-enabled tools to enhance analysis, documentation and testing, ensuring all outputs are accurate, compliant and fit for purpose.

Key Skills/Experience:

• Strong Business Analysis experience within Investment Banking, Corporate Banking or Financial Services on Digital Transformation and Automation projects.
• Project Management or experience to autonomously drive projects from use case to completion.
• Strong process mapping and business process improvement experience
• Experience delivering projects leveraging digital, AI, Automation technology to deliver value, eg enhance client experience, optimise financial performance, automate operations, improve productivity, reduce operational risk.
• Excellent stakeholder management and workshop facilitation skills
• Experience supporting UAT, implementation and business readiness
• Previous exposure to digital transformation, automation or AI initiatives would be highly advantageous
• Experience across areas such as Corporate Banking, Transaction Banking, Payments, Lending, Client Onboarding/KYC, Operations, Risk, Compliance or Regulatory Change would be beneficial.