The Role
We're looking for a Business Analyst/Project Manager to help shape how information is organised, governed and used across a major AI-enabled transformation programme.
What You Will Be Doing
- Reviewing and onboarding information sources that support AI, search and knowledge-driven services.
- Developing taxonomy, classification and information architecture frameworks that make business knowledge easier to find and use.
- Working with stakeholders to understand requirements and improve knowledge discovery and retrieval capabilities.
- Identifying content gaps, duplication and quality issues across knowledge assets, then driving remediation activities.
- Leading evaluation and user testing activities to assess the effectiveness of AI-powered solutions and user outcomes.
- Producing insights and recommendations that improve knowledge quality, user adoption and AI performance.
What You Bring
- A strong background in the delivery of enterprise transformation projects, bringing Business Analyst and Project Management skillsets.
- Experience in the design of user/customer journeys and rolling out of new product features.
- The ability to engage senior stakeholders and translate business requirements into practical solutions.
- Experience assessing data, content quality or knowledge assets within complex organisations.
- Exposure to AI, enterprise search, knowledge retrieval or digital transformation initiatives.
- Familiarity with UAT, evaluation frameworks or user-focused assessment methodologies.
The Package
- £500-600 per day (via Umbrella)
- Hybrid working arrangement.
- Opportunity to influence a large-scale AI and knowledge transformation programme.
- Broad stakeholder exposure across technology and business teams.
- Significant ownership in shaping governance, adoption and knowledge quality practices.