Business Analyst / Product Owner

Business Analyst / Product Owner Coventry, England, United Kingdom Contract We are Hiring Business Analyst / Product Owner will be responsible for gathering, analysing, and documenting business requirements while driving product vision, roadmap planning, and delivery execution across strategic initiatives. The role will act as a bridge between business stakeholders and delivery teams, ensuring solutions are aligned to business objectives, customer needs, and organisational priorities. The successful candidate will combine strong business analysis capabilities with product ownership responsibilities to drive value-led outcomes in an Agile environment.

Your responsibilities:

• Gather, analyse, and document business, functional, and non-functional requirements across initiatives.
• Collaborate with stakeholders to define product vision, objectives, and success measures.
• Own and maintain the product backlog, ensuring priorities align with business goals and customer value.
• Facilitate workshops, requirement elicitation sessions, and stakeholder sign-off activities.
• Create epics, user stories, acceptance criteria, process flows, and functional specifications.
• Drive backlog refinement, sprint planning, prioritisation, and release planning activities.
• Analyse current business processes and identify opportunities for optimisation, automation, and transformation.
• Act as the primary liaison between business stakeholders, product teams, and technical delivery teams.
• Support User Acceptance Testing (UAT), product adoption, and change management activities.
• Monitor delivery outcomes, gather feedback, and drive continuous product and process improvements.

Your Profile

Essential skills/knowledge/experience:

• Strong experience in Business Analysis and/or Product Ownership within complex business or technology programmes.
• Proven expertise in requirements gathering, stakeholder management, and business process analysis.
• Experience managing and prioritising product backlogs within Agile delivery environments.
• Strong knowledge of Agile, Scrum, Kanban, and product delivery methodologies.
• Ability to create user stories, acceptance criteria, business requirements documents, and functional specifications.
• Experience facilitating workshops and engaging with stakeholders at multiple organisational levels.
• Strong analytical, problem-solving, and decision-making capabilities.
• Experience in process mapping, process improvement, and business transformation initiatives.
• Excellent communication skills with the ability to bridge business and technical teams.
• Experience supporting end-to-end delivery lifecycle activities from requirements through implementation.

Desirable skills/knowledge/experience:

• Experience working as both a Business Analyst and Product Owner within Agile delivery environments.
• Knowledge of product strategy development, roadmap management, and value realisation.
• Experience using Agile tools such as Jira, Azure DevOps, Confluence, or similar platforms.
• Experience working on SAP (e.g., S/4HANA, IS-U, CRM, Finance, Procurement, or Enterprise Asset Management) transformation and enhancement programmes.
• Experience working with Salesforce platforms, including Sales Cloud, Service Cloud, Experience Cloud, or related customer engagement solutions.
• Exposure to digital transformation, customer experience, and operational improvement initiatives.
• Experience managing third-party suppliers, system integrators, and vendor-led delivery teams.
• Familiarity with Lean, Design Thinking, Product Management, or Business Process Improvement methodologies.
• Experience working within regulated industries such as Utilities, Energy, Financial Services, Telecom, or Public Sector.
• Relevant certifications such as PSPO, CSPO, CBAP, BCS Business Analysis, Scrum, SAFe, SAP, or Salesforce certifications.