Business Analyst - Pensions & Regulatory

Key Responsibilities

• Facilitate workshops and stakeholder interviews across the business.
• Investigate and document current processes, systems and ways of working.
• Understand how information flows between teams and departments.
• Map end-to-end business processes and operational workflows.
• Produce process maps, swimlane diagrams and business documentation.
• Gather, analyse and document business and regulatory requirements.
• Support pensions and regulatory change initiatives.
• Identify process improvements, risks, gaps and dependencies.
• Work with business and technology teams to support systems integration activity.
• Assist in designing future-state processes and operating models.

Experience Required

• Proven experience as a Business Analyst within pensions, financial services or regulated environments.
• Strong background in process mapping and business process analysis.
• Experience working on regulatory change programmes.
• Ability to gather and document requirements from a diverse stakeholder group.
• Experience supporting systems integration, transformation or change projects.
• Strong workshop facilitation and stakeholder management skills.
• Experience using Visio, Lucidchart, Miro, Jira or similar tools.
• Excellent documentation and communication skills.

Ideal Candidate

You'll be a proactive and inquisitive Business Analyst who enjoys getting under the skin of how a business operates.

You'll be comfortable engaging stakeholders at all levels, understanding their processes, systems and challenges, and translating this into structured documentation, diagrams and actionable business requirements.