Business Analyst (My Account)
Posted 1 day ago by Salt
£475 Per day
Outside
Hybrid
London; City of London; East London; Central London; South East London; West London; Canary Wharf; South West London; North London; Greenwich; Stratford
Summary: The role of Business Analyst focuses on supporting the re-platforming of the 'My Account' service within a large-scale retail/eCommerce environment. The position requires collaboration with various teams, including UX, Design, Product, and Engineering, to gather and translate business and user requirements into actionable tasks. The ideal candidate will have experience in similar projects and will be responsible for stakeholder management, documentation, and quality assurance. This is a hybrid position based in London, with a contract duration of 12 months.
Key Responsibilities:
- Conduct interviews, workshops, and surveys with stakeholders to capture functional and non-functional requirements.
- Perform proactive analysis of business and user needs, translating these into clear, actionable requirements.
- Identify and address constraints such as legal, privacy, and compliance issues.
- Map existing processes, highlighting gaps, risks, and opportunities for improvement.
- Build strong relationships with business stakeholders and subject matter experts.
- Collaborate with other BAs to manage cross-team dependencies and define integration requirements.
- Partner with PO, UX, Designers, Developers, and QA teams to ensure alignment between requirements and delivered solutions.
- Write user stories with acceptance criteria and lead refinement sessions.
- Define UAT test scenarios and validate outcomes.
- Create and maintain As-Is and To-Be evolution of requirements and processes.
- Coordinate stakeholder sign-off for requirements and maintain documentation for delivered solutions.
Key Skills:
- Experience in eCommerce and retail environments.
- Strong analytical skills for translating business needs into actionable requirements.
- Ability to conduct stakeholder interviews and workshops.
- Proficient in writing user stories and defining acceptance criteria.
- Experience with UAT and quality assurance processes.
- Strong collaboration and relationship-building skills.
- Knowledge of legal, privacy, and compliance constraints.
- Experience in managing cross-team dependencies.
Salary (Rate): £475.00 per day
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: Senior
Industry: IT
BUSINESS ANALYST(eCommerce * Retail * My Account)£450-£475 pdOutside IR3512 monthsLondon, Z1HybridMy client are going through a re-platform of their 'My Account' service, and are looking for a senior Business Analyst to support the teams and stakeholders. You will have experience working closely with UX, Design, Product, Engineering and more... you will ideally have had experience in similarly natured re-platforming projects in large-scale retail/eCommerece environments.
Requirements & Analysis
- Interviews, workshops, and surveys with stakeholders to capture functional and non-functional requirements.
- Proactive analysis of business and user needs, translating these into clear, actionable requirements.
- Identify and address constraints (e.g., legal, privacy, and compliance).
- Map existing processes, highlighting gaps, risks, and opportunities for improvement.
Collaboration & Stakeholder Management
- Build strong relationships with business stakeholders and subject matter experts.
- Work with other BAs to identify and manage cross-team dependencies and define end-to-end or integration requirements across multiple products, teams, and/or systems.
- Partner with PO, UX, Designers, Developers, and QA teams to ensure alignment between requirements and delivered solutions.
Delivery & Quality Assurance
- Write user stories with acceptance criteria, modifying and splitting requirements as appropriate.
- Lead refinement and user story definition sessions.
- Define UAT test scenarios and validate outcomes.
- Create and maintain As-Is and To-Be evolution of requirements and processes.
- Coordinate stakeholder sign-off for requirements.
- Own the creation and upkeep of documentation for delivered solutions.
Please get in touch to find out more and apply - please feel free to email me directly with your CV and accompanying notes drawing attention to relevant experience.
BUSINESS ANALYST(eCommerce * Retail * My Account)£450-£475 pdOutside IR3512 monthsLondon, Z1Hybrid*Rates depend on experience and client requirements