Business Analyst - ITSM//SAM environment - Hybrid - London or Peterborough
Posted 2 weeks ago by Tech Talent ID
£450 Per day
Outside
Hybrid
London/Peterborough, UK
Summary: Our Media client is seeking a Business Analyst with strong analytical skills to support two key projects in IT transformation and Software Asset Management (SAM) environments. The ideal candidate will have experience in gathering functional requirements and a solid understanding of ITSM platforms like ServiceNow. Responsibilities include analyzing license usage and tool capabilities, as well as documenting business and technical requirements for tool consolidation. Proficiency in data analysis and Excel is essential for this role.
Key Responsibilities:
- Analyze current license usage, tool capabilities, and user requirements across initiatives.
- Support the identification of underutilized tools and overlapping functionalities.
- Gather and document business and technical requirements for tool consolidation and SAM improvements.
Key Skills:
- Several years of experience in Business Analysis, preferably in IT transformation or SAM environments.
- Strong understanding of ITSM platforms (e.g., ServiceNow) and SaaS licensing.
- Experience in gathering functional requirements across multiple business units.
- Data analysis and reconciliation skills.
- Proficiency in Excel.
Salary (Rate): £450 per day
City: London
Country: UK
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: Mid-Level
Industry: IT
Our Media client is searching an analytical and collaborative Business Analyst to support two critical projects.
You should have several years in Business Analysis, preferably in IT transformation or SAM environments.
A strong understanding of ITSM platforms (eg, ServiceNow) and SaaS licensing. Experience gathering functional requirements across multiple business units. Data analysis and reconciliation skills; Excel proficiency is a must.
Your responsibilities will include analysing current license usage, tool capabilities, and user requirements across both initiatives. Supporting the identification of underutilized tools and overlapping functionalities. Gathering and document business and technical requirements for tool consolidation and SAM improvements.