Business Analyst

Hello Network! I hope you're well, We are currently recruiting for a Business Analyst to work for a Utilities Customer based in Solihull, United Kingdom:

Duration: 6-12 months + chance of extensions

Location: Solihull (Hybrid Working)

Pay Rate: Negotiable

Type: Inside IR35

Industry: Previous utilities (Energy Sector) experience is desirable

Job Role: The role provides broad B2B functional expertise within Power and Gas Utilities, focusing on key areas such as UK B2B Market, C&I Billing, Payments, Generation Services, Data & Metering services, and Market Settlements for analysis and implementation of new requirements as well as enhancing existing systems. The Business Analyst will also need to support the Senior Business Managers in performing and managing the IT systems around core business processes (end to end), which can also involve tracking/reviewing system changes, Architecture inputs, digital transformations, Security compliance, and Audit relevance. He/she will need to work closely with IT Program Managers and Architects in driving transformational programs and Automations in key focused areas to drive business changes. Requires good hands on experience as a Senior Business Analyst playing similar roles.

Required: Minimum 10 years of Business analyst experience with deep specialist knowledge of the Electricity and Gas Retail markets and associated software products and solutions Strong functional knowledge of B2B Market, C&I Billing, Payments, Credit & Collections and Market Settlements Ability to convert business or functional requirements into system requirements, comprehensible to technical teams Aptitude to guide the developers and testers and understanding of basic technical terms necessary to interact with technical teams Strong requirements management and consultative solution delivery experience Strong analytical skills and support in troubleshooting any issues or incidents Knowledge of current and future industry and regulatory change is important, as is a track record of finding innovative solutions to business challenges Basic knowledge of other relevant business processes such as Customer Management, Metering, Field Services, Asset Management Working knowledge of tools such as MS Visio, MS PowerPoint to depict business process flows and prepare slide-decks for presenting to internal/external stakeholders Excellent written and oral communication skills and interact with internal/external teams independently Flexible attitude to discuss with offshore/onshore developers in supporting tickets resolution/ implement changes

The job responsibilities for this profile would be as follows:

• Lead the functional design and Business process in respective areas
• Work with Internal and external stakeholders to understand and investigate feedback into the service/function/product provided
• Effectively communicate your insights and plans to cross-functional team members and management
• Gather critical information from meetings with various stakeholders and produce useful reports
• Perform gap analysis and propose the best possible solution design for a requirement suggesting any customizations required
• Perform and assist functional validation of key design/requirement
• Suggest key inputs in applications optimization from functional standpoint
• Produce written documentation to support your work, report on your findings and to present to stakeholders when necessary

If interested, or you know someone that could be, please reach out and we can arrange a time to speak?