Business Analyst
Posted 2 weeks ago by 1755401058
£375 Per day
Inside
Undetermined
Newcastle upon Tyne, Tyne and Wear
Summary: The role of Business Analyst involves enhancing Synthetic User Monitoring capabilities for Microsoft 365 products using Martello, while engaging with stakeholders to deliver data-driven improvements. The position is based in Newcastle and requires a focus on defining requirements and optimizing business processes. The successful candidate will play a key role in stakeholder engagement and project delivery. This position is classified as inside IR35.
Key Responsibilities:
- Review and refine Synthetic User Monitoring for M365 products (Martello)
- Collaborate with stakeholders to elicit and define technical and business requirements
- Apply business improvement methodologies to optimize processes
- Deliver solutions with a strong focus on data and analytics
- Ensure effective stakeholder engagement throughout the project lifecycle
Key Skills:
- Extensive knowledge and experience with the Microsoft 365 product suite and integrating other applications.
- ITSM tool experience preferred
- Familiarity with GDS (Government Digital Service) frameworks
- Proven ability to elicit and define requirements
- Experience in business improvement processes
- Strong stakeholder engagement skills
- Demonstrated delivery experience in data and analytics projects
Salary (Rate): £375 daily
City: Newcastle upon Tyne
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
We are seeking an experienced Business Analyst to join a dynamic team based in Newcastle. This role focuses on reviewing and refining Synthetic User Monitoring capabilities for Microsoft 365 products using Martello.
Role Overview:
As a Business Analyst you will be responsible for enhancing monitoring capabilities, engaging with stakeholders and delivering improvements through data-driven insights. You will play a key role in defining requirements and driving business process improvements.
Key Responsibilities:
- Review and refine Synthetic User Monitoring for M365 products (Martello)
- Collaborate with stakeholders to elicit and define technical and business requirements
- Apply business improvement methodologies to optimize processes
- Deliver solutions with a strong focus on data and analytics
- Ensure effective stakeholder engagement throughout the project lifecycle
Required Skills and Experience:
Technical Expertise:
- Extensive knowledge and experience with the Microsoft 365 product suite and integrating other applications.
- ITSM tool experience preferred
Professional Experience:
- Familiarity with GDS (Government Digital Service) frameworks
- Proven ability to elicit and define requirements
- Experience in business improvement processes
- Strong stakeholder engagement skills
- Demonstrated delivery experience in data and analytics projects
This role is Inside IR35, based in Newcastle Upon-Tyne. If this role sounds similar to you experience, please apply now!