Business Analyst

About Scrumconnect Consulting

Scrumconnect Consulting is a multi-award-winning technology consulting firm, recognised with prestigious UKIT awards including Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organisational Excellence during the pandemic.

Our work supports critical government services and impacts over 40 million UK citizens, with successful deliveries across departments such as the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and others.

Role Overview

We are looking for a strong Investigative Business Analyst to analyse existing systems, processes, and data pipelines to understand the current ( as-is ) landscape and define clear, structured requirements for future improvements.

This role requires strong analytical capability, stakeholder engagement skills, and experience working in Agile digital environments.

Key Responsibilities

• Conduct investigative analysis into current systems, processes, and data pipelines to understand the as-is state

• Identify gaps, inefficiencies, and hidden dependencies across systems and workflows

• Work closely with stakeholders to validate requirements and align to business priorities

• Elicit, analyse, and document requirements including user stories, use cases, acceptance criteria, and process flows

• Facilitate workshops, interviews, and discovery sessions with business and technical teams

• Collaborate with Product Owners to prioritise backlogs and refine requirements

• Produce structured documentation to support delivery, governance, and decision-making

• Ensure compliance with data protection and governance standards (eg, GDPR, DPIA, RBAC)

• Support User Acceptance Testing (UAT) and validate business outcomes

• Continuously identify opportunities to simplify and improve processes

Key Skills & Experience

• Strong investigative and analytical skills with the ability to deep-dive into complex environments

• Experience documenting as-is and to-be processes, data flows, and system dependencies

• Proven Agile business analysis experience, including writing user stories and acceptance criteria

• Experience working on data-driven projects alongside data engineering or analytics teams

• Prior experience in the public sector digital domain (highly desirable)

• Strong stakeholder management and workshop facilitation skills

• Excellent communication skills with the ability to simplify complex information

Diversity & Inclusion

At Scrumconnect Consulting, we believe diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and actively encourage applications from women, people with disabilities, underrepresented communities, and those seeking flexible working arrangements.