Job Description
Lead Business Analyst - D365 and Contact Centre (CCaaS)
Location: Central London (1-2 days/week onsite)
Contract: 6 Months rolling contract
Pay Rate: £700 - £750/day
Leading financial services needs a Lead BA to guide a team of 3 BAs on a global transformation, consolidating 8 legacy CRM platforms into Microsoft Dynamics 365 and integrated Contact Centre (CCaaS) across the UK and Europe.
Key Requirements
- Sector: Financial Services
- Tech: Hands-on experience translating functional requirements for D365 CRM and D365 Contact Centre (CCaaS).
- Leadership: Proven track record leading BA squads on large-scale CRM migrations.
Apply now with your CV for immediate consideration.